Detail-oriented Certified Nursing Assistant with a strong background in patient care and teamwork. Proven ability to monitor vital signs and support nursing staff in implementing care plans, ensuring timely interventions and improved patient outcomes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
KUMC - University of Kansas Medical Center
10.2024 - Current
Assisted patients with daily living activities and personal hygiene to ensure comfort and dignity.
Monitored vital signs, reporting changes to nursing staff for timely intervention and care adjustments.
Maintained accurate patient records, documenting care provided and observations for continuity of care.
Supported nursing team in executing care plans, adapting quickly to changing patient needs and environments.
Customer Service Agent
Saint Joseph Light and Power
10.2000 - 08.2001
Resolved customer inquiries efficiently, ensuring high satisfaction levels.
Managed order processing and tracking using CRM software.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Addressed customer account discrepancies and concerns.
Improved response times through streamlined communication processes.
Director of Early Childhood Education
Kansas City/Saint Joseph Diocese
04.1996 - 2000
Developed age-appropriate curriculum enhancing early childhood learning experiences.
Collaborated with educators to implement best practices in classroom management.
Trained staff on child development theories and effective teaching strategies.
Assessed program effectiveness and adapted activities based on feedback.
Monitored compliance with state regulations and accreditation standards.
Senior Clincial Research Nurse Study Coordinator at KUMC - University of Kansas Medical CenterSenior Clincial Research Nurse Study Coordinator at KUMC - University of Kansas Medical Center