Radames Chevalier
Jersey City,USA
Summary
Highly motivated Barista with a strong work ethic and excellent customer service skills. Experienced in preparing a variety of coffee drinks and other food items. Possesses strong communication skills, enabling the ability to easily interact with customers. Reliable Stocker with experience stocking shelves, inventorying goods, and organizing merchandise in a retail setting. Highly competent in receiving and processing inventory, restocking shelves, and maintaining store organization. Committed to delivering exceptional customer service and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
BARISTA
Starbucks
Jersey City, NJ
11.2022 - 05.2025
- Operated cash registers and handled cash and card transactions.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
- Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks.
- Provided exceptional customer service by anticipating customer needs before they arise.
- Prepared teas, hot chocolate, and other non-coffee drinks for customers.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
- Observed proper food handling procedures and upheld company policies and procedures.
- Cleaned and sanitized work areas, utensils, and equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Wrapped, labeled, and dated food items for sale.
Story Assistant
Uncle Dollar
Jersey City, NJ
10.2020 - 11.2022
- Developed strong organizational skills while managing multiple tasks as a Story Assistant.
- Managed time effectively by completing tasks within designated deadlines.
- Followed proper lifting procedures when moving heavy boxes or stacks of merchandise onto shelves.
- Maintained cleanliness of shelves and backroom areas, ensuring they were free from debris and clutter.
- Promoted sales through suggestive selling techniques, helping customers find additional items they may need or want.
- Built customer loyalty by providing excellent service and addressing inquiries promptly.
- Ensured that merchandise was properly priced before placing it on the shelf; adjusted pricing errors as needed.
Education
HIGH SCHOOL DIPLOMA -
James J. Ferris High School
Jersey City, NJSkills
- EXCELLENT MEMORY
- TEAM PLAYER
- HOSPITALITY SERVICE EXPERTISE
- ABILITY TO ADAPT
- HOSPITALITY AND ACCOMMODATION
- RESOLVING COMPLAINTS
- CLEAN AND SANITIZE
- UPSelling
- STOCKING AND REPLENISHING
- HARDWORKING AND RELIABLE
References
References available upon request
Languages
Spanish, Fluent
Timeline
BARISTA
Starbucks
11.2022 - 05.2025
Story Assistant
Uncle Dollar
10.2020 - 11.2022
HIGH SCHOOL DIPLOMA -
James J. Ferris High School