Radha Kumari
Edmond,Oklahoma
Summary
MBA student with a passion for strategic thinking and continuous improvement. Possesses academic excellence, practical experience, and a forward-thinking mindset. Well-equipped to navigate the dynamic world of business. Seeking a challenging role to apply skills, collaborate with a diverse team, tackle complex problems, drive innovation, and achieve mutual success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Enrollment Associate
Carelon
10.2021 - 06.2023
- Processed and encoded an average of 100+ client data entries daily using WGS software, maintaining a 99.5% accuracy rate
- Utilized Salesforce CRM to manage and update client information, handling approximately 500 records per week
- Handled end-to-end enrollment processes, including new enrollments, renewals, maintenance, terms, and plan transfers, contributing to the company's capacity of processing 3 million enrollments per year
- Achieved recognition as a top-performing associate, receiving the quarterly Impact Award for outstanding performance
- Achieved recognition as a top-performing associate, receiving the quarterly Impact Award for outstanding performance
- Completed 40 hours of advanced training in healthcare regulations and privacy laws, enhancing the team's compliance standards
- Mentored 5 new team members, reducing their onboarding time by 25% through personalized guidance and support
Marketing executive
Molecules Fashion and Entertainment
06.2020 - 08.2020
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Planned and executed events and marketing programs to increase qualified leads.
Education
MBA -
University of Central Oklahoma
Edmond, Oklahoma12.2024
Post graduation diploma - international business
Mount Carmel
Bangalore, Karnataka01.2023
B.B.A. - Finance
Sindhi college
Bangalore, Karnataka01.2020
Skills
- Customer Relationship Management
- Statistical Analysis and Data Interpretation in Microsoft excel
- Marketing Strategies and understanding of marketing principles, digital marketing, SEO, and Market research
- Cross-Cultural Competence
- Experience in studying global business environments, indicating an ability to navigate and respect diverse cultures
- Operations Management like knowledge in supply chain management, logistics, and operational efficiency
- Knowledge in Business Law and Ethics
Certification
- Advanced Microsoft Office2023
- Content Marketing Certification December2023 Hootsuite Academy
- Digital Marketing Certification December2023 Stukent
- Social Media Marketing Certification December2023 Hootsuite Academy
LANGUAGES
English, Hindi, Kannada, Maithili.
Accomplishments
- Received impact award for the best employee for quarterly year working for Carelon.
- Volunteer in the cultural program of the college.
- Received awards for group and individual sports.
- Actively participated in intercollege fest.
Timeline
Enrollment Associate
Carelon
10.2021 - 06.2023
Marketing executive
Molecules Fashion and Entertainment
06.2020 - 08.2020
B.B.A. - Finance
Sindhi college
MBA -
University of Central Oklahoma
Post graduation diploma - international business
Mount Carmel
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