Summary
Overview
Work History
Education
Skills
Timeline
Generic

RADIANCE URRIZAGA

Chubbuck,ID

Summary

Thorough office professional pursuing role in which to bring value to a team. Organized team member with strong communication skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Highly motivated to learn, grow and excel.

Overview

21
21
years of professional experience

Work History

Deputy Treasurer

Bannock County
05.2019 - Current
  • Provided quick and thorough customer service
  • Processed tax payments, document requests and estimates
  • Assisted in balancing monthly spreadsheets including tax account, treasurer account, and mobile home spreadsheet
  • Process and balance credit card payments daily and monthly
  • Review documents and data to give accurate presentations and estimates
  • Processed returned mail, resending or filing when needed
  • Track payments on Commissioner Agreements to ensure they are processed correctly
  • Keep Public Information Officer updated on website updates as needed
  • Review all splits and segregations, compile correspondence for property owners affected by unpaid taxes on segregated properties

Customer Service Representative

Allstate
10.2018 - 05.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Responded to customer requests for products, services, and company information.

Head Meat Wrapper

Fred Meyer
05.2003 - 10.2018
  • Weighed, wrapped, and labeled meat products for sale to grocery customers
  • Protected consumers by consistently following food handling and safety guidelines
  • Upheld department presentation standards with regular cleaning
  • Minimized spoilage by using first-in-first-out stock management processes
  • Offered guests top-notch service, greeting every person and assisting with needs such as locating products
  • Unloaded new product from delivery vehicles and moved efficiently to cooler and freezer for proper storage
  • Assisted customers with selecting types and cuts of meat by answering questions and offering recommendations
  • Kept shelves and display cases organized, products fronted, and expired items removed
  • Replenished cases through shifts to maintain consistent sales
  • Adhered to safety and cleanliness standards and maintained equipment
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases
  • Performed meat inspections and checked temperature environment to maximize food safety
  • Increased efficiency throughout business methodology and eliminated merchandise waste by updating production procedures
  • Updated daily on-hands to document the quantity of meat received and sold to keep proper records of meat sales.

Education

Idaho State University
Pocatello, ID
05.2000

Highland High School
Pocatello, ID
05.1999

Skills

  • Financial Documentation
  • Excel Proficiency
  • Correspondence Writing
  • Quality Production
  • Customer Service Standards
  • Highly Organized
  • High-Volume Environments
  • Special Projects
  • POS Transactions
  • Monthly Reconciliations
  • Accurate Recordkeeping
  • Office Operations
  • Calculator Usage
  • Data Integrity
  • Critical Thinking

Timeline

Deputy Treasurer

Bannock County
05.2019 - Current

Customer Service Representative

Allstate
10.2018 - 05.2019

Head Meat Wrapper

Fred Meyer
05.2003 - 10.2018

Idaho State University

Highland High School

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RADIANCE URRIZAGA