Radina Bubova
Bradenton,FL
Summary
Forward thinking candidate eager to contribute to team success through customer service oriented intrapersonal skills and excellent organizational, and clarical skills. Clear understanding of EMR systems, reception work and warm customer service. Motivated to learn, grow and excel in a professional work environment.
Overview
8
8
years of professional experience
Work History
Patient Consultant
Altmed- Verano
Sarasota, FL
04.2020 - Current
- Created lasting relationships with patients and respective doctor’s offices.
- Prepared and delivered product presentations and answered questions about services to increase sales.
- Increased sales by 10% by cultivating productive relationships with clients, doctors' office staff, and clinical center personnel.
- Worked with medical teams on smooth implementation and operation of new products.
- Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
- Maintained routine communication with over 200 clients to assess overall satisfaction, resolve complaints and promote new offerings.
Server and Certified Trainer
Capital Grille
Sarasota, FL
05.2016 - Current
- Ensured guest first dining experience at high-end steak house.
- Cultivated warm relationships with regular customers.
- Team member of Q2 2019.
- Trained and mentored nine new personnel hired to fulfill various roles.
- Completed over 20 hours of fine wine and liquor training through Gallow Academy.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Bachelor of Science - Biology
University of South Florida
Sarasota, FL07.2020
High School Diploma -
Riverview High School
Sarasota, FL05.2016
Skills
- Administrative and Office Support
- Communicating to Patients and Families
- Caring and Empathetic
- Gathering Information from Patients
- Providing Information and Resources
- Building Rapport and Credibility
- Organized and Efficient
- Helpful and Service-Oriented
Accomplishments
- 4 years experience working as head hostess at Capital Grille
Timeline
Patient Consultant
Altmed- Verano
04.2020 - Current
Server and Certified Trainer
Capital Grille
05.2016 - Current
Bachelor of Science - Biology
University of South Florida
High School Diploma -
Riverview High School