Radion (Ray) Katayev
75-46 177th STREET,NY
Summary
Dynamic professional with extensive experience in jewelry and hospitality skills, notably at Forever Diamonds Jewelry Store. Excelled in diamond evaluations and custom designs, enhancing sales through exceptional customer service. Skilled in team collaboration , and consistently delivering projects on time. Proven track record of improving customer satisfaction.
Highly proactive manager with 13 years of experience in team leadership in Restaurant industry. Background includes culinary skills, management , and customer service in fast-paced settings.
Overview
23
23
years of professional experience
Work History
FOREVER DIAMONDS JEWELRY STORE
Albert Mavashev
04.2015 - Current
- Displayed merchandise by arranging in appealing ways to boost sales.
- Managed overall operation of wholesale and retail counter for productive operations in jewelry sales .
- Provided exceptional services and pleasant shopping experiences to customers.
- Provided excellent customer service for custom made jewelry orders, and created drawing designs to customers needs.
- Expert level on selling diamond engagement rings .
NEW YORK DELI RESTAURANT
Yury Kalendarev
01.2002 - 04.2015
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Coached crew during food preparation, controlled production levels and tracked waste to manage costs.
Education
Bachelor of Arts - CULINARY
Ai - ART INSTITUTE OF MIAMI
Fort Lauderdale, FL08-2008
Associate of Arts - JEWELRY DESIGN AND STONE SETTING
JEWELRY SCHOOL
Ponce De Leon, FL04-2004
Associate of Applied Arts - Commercial And Advertising Art
Broward College
Fort Lauderdale, FL06-2003
Skills
- Store operations
- Teamwork and collaboration
- Diamond evaluations
- Project oversight
- Custom designs
- Project management experience
- Excellent communication skills
- Retail sales customer service
- Exceptional customer service
- Sales development
Languages
Russian
Native or Bilingual
Timeline
FOREVER DIAMONDS JEWELRY STORE
Albert Mavashev
04.2015 - Current
NEW YORK DELI RESTAURANT
Yury Kalendarev
01.2002 - 04.2015
Bachelor of Arts - CULINARY
Ai - ART INSTITUTE OF MIAMI
Associate of Arts - JEWELRY DESIGN AND STONE SETTING
JEWELRY SCHOOL
Associate of Applied Arts - Commercial And Advertising Art
Broward College
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