Lexee Arwood
Hampstead,NC
Summary
Driven by results, I enhanced Tommy J Designer Jewelry's sales through innovative marketing and exceptional customer service. My leadership, grounded in reliability and problem-solving, significantly improved store operations and financial accuracy. Expert in brand awareness and performance analysis, I excel in environments requiring attention to detail and excellent communication.
Overview
4
4
years of professional experience
Work History
Jewelry Store Manager
Tommy J Designer Jewelry
08.2022 - 04.2024
- Increased sales by implementing innovative marketing strategies and promoting high-quality jewelry products.
- Maintained accurate financial records through diligent bookkeeping practices including monitoring daily cash flow transactions.
- Organized in-store events for promotional purposes, attracting new clients and boosting overall revenue.
- Continuously assessed store layout and visual merchandising displays, making adjustments as needed to enhance customer engagement and product appeal.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to theft or damage.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
Server
Hwy 55 Burgers Shakes Fries
07.2020 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Associate
Hobby Lobby
09.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Head Hostess
Coastal WingsWine & Spirits
02.2020 - 07.2020
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Topsail High School
Hampstead, NC06.2022
Skills
- Store operations
- Brand Awareness
- Performance Analysis
- Budgeting and finance
- Positive Attitude
- Customer Service
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Team Leadership
Timeline
Jewelry Store Manager
Tommy J Designer Jewelry
08.2022 - 04.2024
Sales Associate
Hobby Lobby
09.2021 - 04.2022
Server
Hwy 55 Burgers Shakes Fries
07.2020 - 03.2023
Head Hostess
Coastal WingsWine & Spirits
02.2020 - 07.2020
Topsail High School
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