Radmila Zaric
Des Moines,IA
Summary
Dynamic leader with proven expertise in operations management and coaching, honed at Walmart. Excelled in enhancing team performance and achieving business goals through effective coaching, mentoring, and performance improvement strategies. Skilled in fostering teamwork and collaboration, with a keen focus on customer focus and problem-solving. Successfully managed cross-departmental workflows, demonstrating exceptional multitasking and prioritization abilities.
Overview
18
18
years of professional experience
Work History
Team Leader, Sales Operations
Walmart
03.2007 - Current
- Held multiple management positions during this time, including salaried as Coach. Managed multiple sales floor areas, as well as Online and Backroom Operations (Stocking) managing teams of 30 plus associates.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives..
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively. Utilized data and reports to drive results.
- Managed schedules, accepted time off requests and found coverage for short shifts, interviewed and hired, responsible for accountability processes.
- Trained new team members by relaying information on company procedures and safety requirements.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
Nikola Tesla
Medvedja, SerbiaSkills
- Customer Focus
- Operations Management
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Problem-Solving
- Teamwork and Collaboration
- Team Supervision
- Work Planning and Prioritization
- Shift Scheduling
- Multitasking
- Expectation setting
Languages
Serbian
Native or Bilingual
Timeline
Team Leader, Sales Operations
Walmart
03.2007 - Current
Nikola Tesla
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