Radon Hines
Tempe,AZ
Summary
Logistics Specialists at Amazon with proven experience driving shift performance, improving process efficiency, and supporting team productivity in high-volume logistics environments. Seeking to advance into a Central Operations Lead role to deliver data-driven results, lead associates, and support network-wide execution.
Overview
7
7
years of professional experience
Work History
Logistics Specialist
Amazon
Tempe, AZ
05.2021 - Current
- Support daily shift execution in a fast-paced logistics environment, consistently meeting productivity and quality targets.
- Monitor operational performance and identify process gaps, contributing to improved efficiency and workflow optimization.
- Utilize Excel and internal systems to track metrics, analyze trends, and support data-driven decision-making.
- Assist in training and supporting new associates, helping improve team productivity and adherence to standard work.
- Act as a point of support during high-volume periods, helping resolve real-time operational issues and maintain shift flow.
- Collaborate cross-functionally to ensure alignment with operational goals and customer delivery expectations.
Patient Service Representative
Village Medical
03.2022 - 09.2023
- Managed high-volume scheduling and patient interactions while maintaining accuracy and efficiency.
- Coordinated across departments to ensure smooth execution of daily operations.
- Resolved issues quickly, improving overall service experience and operational flow.
Caregiver
A Place At Home
08.2020 - 03.2022
- Managed individualized care plans and adapted quickly to changing client needs.
- Demonstrated accountability and decision-making in high-responsibility situations.
Cashier
Levy Restaurants
06.2019 - 03.2021
- Maintained accuracy in high-volume transactions while supporting team operations.
- Assisted leadership in resolving customer concerns and maintaining service efficiency.
Education
Bachelor of Science - Applied Entrepreneurship
Grand Canyon University
Skills
- Shift Execution & Operational Performance
- Team Leadership & Associate Support
- Data Analysis (Excel: Pivot Tables, Lookups, Reporting)
- Process Improvement & Quality Control
- Problem Solving in Ambiguous Environments
- Performance Monitoring & Reporting
- Customer Experience Optimization
Additional Qualifications
- Proven ability to work 10–12 hour shifts in physically demanding environments
- Strong adaptability in fast-changing, ambiguous operational conditions
- Experience supporting team performance and onboarding new associates
- Demonstrated ownership, reliability, and bias for action
Timeline
Patient Service Representative
Village Medical
03.2022 - 09.2023
Logistics Specialist
Amazon
05.2021 - Current
Caregiver
A Place At Home
08.2020 - 03.2022
Cashier
Levy Restaurants
06.2019 - 03.2021
Bachelor of Science - Applied Entrepreneurship
Grand Canyon University