Radwan Mohamed
Fairfax,VA
Summary
Dedicated and dependable professional with the ability to establish rapport and trust with patients, enhancing their quality of life through assistance with daily living tasks. Prioritizes individual needs and pays attention to important details, contributing to optimal care. Highly valued as a team player, seeks opportunities to expand knowledge and take on additional responsibilities.
Overview
2
2
years of professional experience
Work History
Waiter
Janateyn
03.2021 - 06.2022
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Calculated charges, issued table checks and collected payments from customers.
- Informed customers about specials, upselling additional food and drink items.
Delivery Driver
Kikidrop
07.2020 - 01.2021
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Navigated routes with relevant map programs and GPS systems.
Education
Associate of Applied Science - Information Technology
Northern Virginia Community College
Annandale, VA05-2025
Skills
- Adaptable and Flexible
- Ability to Lift 40 pounds
- Customer Service
- Attention to Detail
- Customer Assistance
- Reliable and Responsible
- Teamwork and collaboration
- Attentive to people
- Fast learner
Languages
English
Professional
French
Native/ Bilingual
Timeline
Waiter
Janateyn
03.2021 - 06.2022
Delivery Driver
Kikidrop
07.2020 - 01.2021
Associate of Applied Science - Information Technology
Northern Virginia Community College
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