Summary
Overview
Work History
Education
Skills
Timeline
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Rae Beckman

Niles,MI

Summary

Proven Nurse Technician with a track record of delivering high-quality care at Corewell Health. Excelled in fast-paced environments, demonstrating exceptional organizational skills and effective communication. Reduced customer complaints by fostering teamwork at Hobby Lobby. Skilled in CPR and adept at managing both team dynamics and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Nurse Technician

Corewell Health
04.2024 - Current
  • Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.

Waitress

Downtown Niles Cafe
09.2023 - 04.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Customer Service Manager

Hobby Lobby
08.2022 - 10.2023
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

Associate Of Arts - Health Services

Southwestern Michigan College
Dowagiac, MI

Niles Senior High School
Niles, MI
06.2023

Skills

  • Organized
  • Work well in fast paced environments
  • Handled money
  • Good communication

Timeline

Nurse Technician

Corewell Health
04.2024 - Current

Waitress

Downtown Niles Cafe
09.2023 - 04.2024

Customer Service Manager

Hobby Lobby
08.2022 - 10.2023

Associate Of Arts - Health Services

Southwestern Michigan College

Niles Senior High School

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Rae Beckman