Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rae Croker

Bala Cynwyd ,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Hardworking, reliable and dedicated.

Overview

6
6
years of professional experience

Work History

RBT

Helping Hands Family
Drexel Hill, PA
04.2024 - Current
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Supported families in understanding and applying behavioral strategies within the home environment.

Behavioral Health Technician

Fairmount Behavioral Health
Philadelphia, PA
06.2020 - 04.2024
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Developed individualized therapeutic plans for patients based on their mental health needs.
  • Facilitated group therapy sessions with multiple patients.
  • Monitored patient safety in all areas of the facility.
  • Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.

Financial Coordinator

LasikPlus
08.2018 - 03.2020
  • Submitted claims to insurance companies on same day as patient treatment.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.
  • Created and distributed reports on internal and external finances, audits, and budgets.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.

Education

High School Diploma -

Penn Wood High School
Lansdowne, PA
06.2012

Skills

  • Logging Information
  • Activity Monitoring
  • Supporting Daily Living Needs
  • Client Transportation
  • Patient Intervention
  • First Aid
  • Mental Health Care
  • Admissions Intake
  • Patient Observation

Timeline

RBT

Helping Hands Family
04.2024 - Current

Behavioral Health Technician

Fairmount Behavioral Health
06.2020 - 04.2024

Financial Coordinator

LasikPlus
08.2018 - 03.2020

High School Diploma -

Penn Wood High School
Rae Croker