Rae Haywood
Longview,United States
Summary
Highly skilled and experienced Human Resources Specialist with a strong background in administrative and human resources roles spanning over 20 years. Thrives in diverse office environments, including military and civilian settings. Proficient in effective communication with staff at all levels, fostering strong relationships and ensuring smooth operations. Demonstrates expertise in utilizing MS Office Suite and HRIS systems such as ADP, Paychex, Quickbooks, as well as manual payroll processes. Recognized as a SHRM Certified Professional.
Overview
20
20
years of professional experience
2
2
Certification
Work History
Human Resource Generalist
The Crosby Group
09.2023 - Current
- Produce job postings according to the Union Standards, conduct phone screening interviews, Set-up and conduct interviews with candidates, hire and terminate employees in ADP
- Produce loss time reports, conduct FMLA for employees on needed basis
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Project Manager
Wiley College
08.2022 - 09.2023
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Adhering to company set deadlines and seeing projects through to completion
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Office of the President Office Assistant
Wiley College
08.2021 - 09.2023
- Answers telephones, routes calls, takes messages, and provides general information to students, parents faculty and staff; greets and directs visitors; answer routine inquiries; maintains logs as required
- Performs a variety of routine assignments as appropriate to the position; draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials; types and mails acceptance letters
- Copies and/or duplicates materials as requested; may oversee day-to-day operation of copy machine
- Establishes, maintains, processes, and/or updates files
- Perform specialized services of a routine clerical/administrative nature in strict accordance with established procedural guidelines, as appropriate to the position
- Schedule or assist in scheduling appointments, meetings, and/or conferences, as appropriate to the position
- Order, stock, and distribute office supplies
- Performs miscellaneous job-related duties as assigned
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Human Resources Specialist
RHE HATCO
01.2020 - 06.2021
- Conducting job postings, interview set up with candidates, hiring, drug test facilitation, E-Verifying candidates, attendance tracking, processing leave, Payroll submitting, ADP administrator, filing, policy and memorandum producing and updating, event planning, prospect interviewing, temperature taking and record keeping, company nurse assistant and inventory, supply stocking
- Completing files upon termination of employees
- Conduct unemployment hearings over the phone
- COVID tracking and record keeping
- Updating I-9, W4, insurance and personnel file updating and filing
- Various other duties as they arise
Administrative Assistant
Western Oaks Christian Church
06.2017 - 01.2020
- I handle all administrative & Financial duties in the church
- I greet and help members of the congregation on a daily basis, with a fun and energetic attitude
- I assist the pastor with any needs or tasks he may have for me
- I construct a newsletter every other week
- I also construct the Sunday's bulletin for 9 and 11am worship service
- I assist in promoting all events the church may have
- Typed letters to families, issued mail to proper channels
- Keep supplies for the church stocked and readily available
- Update documents for committee chairs new fiscal year
- Keep all events such as weddings, funerals and newborns well documented
- Sort incoming and outgoing mail
- Keep the company bulk stocked with Sam's supplies
- Assists with deposits, gas cards, meal on wheels and other various entities the church helps the community with
Business Manager
Advanced Air Specialists
02.2016 - 04.2017
- Company Overview: No Longer in Business
- During my first year I was a Customer Service Representative then promoted to Business Manager
- In my Customer Service Position I assisted customers with questions and problem solving, appointments, canceling scheduled appointments and I also sold Maintenance Plans for commission
- In the role of Business Manager position I submitted payroll, fixed payroll mishaps, paid and tracked accounts payable, paid bills, issued checks, created purchase orders, kept insurance update and fixed insurance for employees during open season or major events through Quickbooks, and purchased weekly supplies for the company
- No Longer in Business
Human Resource Specialist (42A)
Oklahoma National Guard
07.2008 - 01.2014
- As a National Guard soldier on weekends I do the same responsibilities as when I was employee as a State employee
- I first was the ID Cards Clerk/Customer Service this position entitled me to utilize my customer service skills by helping the Soldiers and their families get ID Cards
- I had to familiarize with the Army regulation for DEERS and apply it in my position
- I had to assist Veterans and their dependents with ID cards
- My next position was the discharge clerk which held more responsibility
- I was responsible for discharging soldiers due to unfit behavior or simply have finished their term
- I was responsible for keeping Excel spreadsheets to maintain my records
- I was responsible for setting appointments times and emailing all correspondents the time and place of the Discharge Review Board
- In this board I was responsible for looking over each packet that was brought to the board and making sure it was complete and correct with all supporting documents
- Once the board was complete I processed all discharges and Certified Mail them to the Home of Record for the soldier
- I scanned all evidence to the soldiers IPERMS for electronic records
Human Resource Specialist (42A)
Oklahoma Military Department
08.2008 - 08.2011
- Company Overview: National Guard Active Duty
- I held two positions during my time at the Oklahoma Military Department
- I first was the ID Cards Clerk/Customer Service this position entitled me to utilize my customer service skills by helping the Soldiers and their families get ID Cards
- I had to familiarize with the Army regulation for DEERS and apply it in my position
- I had to assist Veterans and their dependents with ID cards
- My next position was the discharge clerk which held more responsibility
- I was responsible for discharging soldiers due to unfit behavior or simply have finished their term
- I was responsible for keeping Excel spreadsheets to maintain my records
- I was responsible for setting appointments times and emailing all correspondents the time and place of the Discharge Review Board
- In this board I was responsible for looking over each packet that was brought to the board and making sure it was complete and correct with all supporting documents
- Once the board was complete I processed all discharges and Certified Mail them to the Home of Record for the soldier
- I scanned all evidence to the soldiers IPERMS for electronic records and also kept my own by a system I developed myself
- National Guard Active Duty
Human Resource Specialist (42A)
United States Army
09.2005 - 03.2008
- Company Overview: Active Duty
- I was responsible for my Brigade and the Battalions under us Certificates of all kinds
- I also worked in the S-1 shop we handled all personnel records, leave, meal tickets, Id cards, family life insurance and soldier life insurance
- We were the faces a new Soldier see's and the faces a Soldier sees when discharging
- Making personnel files and updating all information as necessary
- Active Duty
Education
Bachelor's - Human Resource Management
The University of Arizona
05.2022
High School Diploma -
Northwest Classen High School
Oklahoma City, OK05.2005
Skills
- QuickBooks
- Accounts Payable
- Recruiting
- Data Entry
- Accounts Receivable
- Payroll
- Administrative Support
- Administrative Assistant
- Billing
- MS Office
- Accounting
- Filing
- Scheduling
- Marketing
- Communications
- Human Resources
- Paychex
- Bookkeeping
- Account Reconciliation
- Office Administration
- Office Management
- Bank Reconciliation
- HRIS
- Manufacturing
- Employee evaluation
- Conflict management
- Interviewing
- Software Troubleshooting
- Human Resources Management
- Benefits Administration
- Sage
- Employee Onboarding
- HR Policies Implementation
- HRIS Systems
- Exit Interviews
- Employee Relations
- Compensation and benefits
- Policy Implementation
- Recruitment
- New employee orientations
- Onboarding Processes
- Staff training/development
- In-depth knowledge of HR Compliance
- Payroll Processing
- ADP Workforce Now
- Background Checks
- Procedures Implementation
- Team Collaboration
- Performance Appraisals
- FMLA Administration
- Performance Evaluation
- HR management
Certification
- Human Resources Certified, 02/06, Present
- SHRM Certified Professional, 05/22, Present
Assessments
- Office manager, Proficient, 04/21
- HR: Compensation & benefits, Proficient, 03/23
- Customer focus & orientation, Proficient, 06/21
- Recruiting, Proficient, 03/23
- Administrative assistant/receptionist, Proficient, 07/21
- Customer service, Proficient, 06/21
Additionalinformation - Abilities
- Curious
- Optimistic
- Empathetic
- Self-aware
- Mindful
- Resilient
Military Service
United States Army Active Duty & OK National Guard, United States, Specialist E-4, 09/05 to 01/15
Timeline
Human Resource Generalist
The Crosby Group
09.2023 - Current
Project Manager
Wiley College
08.2022 - 09.2023
Office of the President Office Assistant
Wiley College
08.2021 - 09.2023
Human Resources Specialist
RHE HATCO
01.2020 - 06.2021
Administrative Assistant
Western Oaks Christian Church
06.2017 - 01.2020
Business Manager
Advanced Air Specialists
02.2016 - 04.2017
Human Resource Specialist (42A)
Oklahoma Military Department
08.2008 - 08.2011
Human Resource Specialist (42A)
Oklahoma National Guard
07.2008 - 01.2014
Human Resource Specialist (42A)
United States Army
09.2005 - 03.2008
Bachelor's - Human Resource Management
The University of Arizona
High School Diploma -
Northwest Classen High School
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