RAE MONIQUE RANKIN
Norfolk,VA
Summary
Compassionate Home Health Nurse recognized for efficient and productive management of tasks. Specialize in patient care, medication administration, and wound care with strong ability in developing personalized patient care plans. Excel in communication, empathy, and time management to enhance patient comfort and satisfaction while ensuring timely completion of nursing duties. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
30
30
years of professional experience
6
6
Certification
Work History
Home Health Nurse
Broughton Group
Virgina Beach, VA
08.2019 - Current
- Maintained accurate records of all visits made to patients' homes along with any changes in their conditions or treatments prescribed by physicians.
- Adhered strictly to infection control protocols while caring for clients in their homes.
- Monitored vital signs such as blood pressure and temperature.
- Participated in interdisciplinary team meetings to discuss the progress of each patient's treatment plan.
- Facilitated communication between patients, families and healthcare providers.
- Initiated referrals to appropriate community resources when needed.
- Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.
- Assessed patient health by conducting physical examinations and evaluating medical histories.
- Administering medications according to physician orders and monitoring side effects of medications.
- Assisted patients with daily activities such as bathing, dressing, and eating.
- Monitored vital signs such as blood pressure or pulse rate to detect any changes in a patient's condition.
- Assessed patient needs and developed care plans accordingly.
- Responded promptly to emergency calls from clients needing urgent attention at home.
- Provided emotional support and counseling to patients facing difficult decisions regarding their health care options.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
PCT
Sentara Leigh Hospital
Norfolk, VA
03.2021 - 10.2024
- Promoted an environment that supports ethical practices in accordance with hospital standards.
- Assisted preceptors in orienting new PCTs to the clinical setting and teaching them proper patient care procedures.
- Instructed PCTs on the importance of maintaining accurate records regarding medication administration, treatments, and laboratory results.
- Demonstrated effective communication strategies when interacting with patients, families, and staff members.
- Collaborated with interdisciplinary teams to ensure delivery of quality care for patients.
- Monitored patient safety measures taken by PCTs during their shift assignments.
- Trained PCTs on proper infection control techniques such as hand hygiene or personal protective equipment use.
- Adhered to all hospital protocols when dealing with hazardous materials or infectious diseases.
- Provided assistance to medical staff in performing minor surgical procedures.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected samples from patients for laboratory testing purposes.
- Registered new patients into practice management software program accurately entering demographic information.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
DSP COUNSELOR
Loving Grace Ministries
Norfolk, Virginia
05.2018 - 06.2021
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Recorded client status progress and challenges in logbooks and reports.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Maintained detailed records of services performed on clients.
- Organized oral medications for clients following dosage and schedule requirements.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Assisted clients with maintaining good personal hygiene.
Adminitrative Assistant/Patient Scheduler
Blessed and Highly Favored
Chesapeake, VA
05.2017 - 06.2019
- Performed data entry into computer systems for tracking purposes.
- Coordinated with other departments regarding resources needed for specific projects.
- Scheduled patients for nurses and doctors appointments
- Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Scheduled and confirmed appointments.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Verified insurance coverage and obtained pre-authorizations.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collected and documented patient medical information such as blood pressure and weight.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
DSP Counselor
Dominion Services
Richmond, VA
07.2012 - 11.2016
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Instructed family members on how to provide bedside care.
- Assisted clients with maintaining good personal hygiene.
- Consulted with client care team to continually update care plans.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Contributed to case reviews of client status and progress.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
- Provided crisis intervention services for individuals in need of immediate assistance.
- Developed crisis intervention strategies for individuals facing difficult situations or events.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
Education
Associate of Science - Ministry Ordained Minister
Ministry Life Church
Virginia03-2021
Medical Assistant
Everest College
Newport News, VA01-2010
Associate of Applied Science -
Centura College
Norfolk, VA07-1991
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NHSkills
- Privacy and confidentiality
- Home health services
- Continuity of care
- Physician collaboration
- Palliative care
- Catheter care
- End-of-life care
- Medical records management
- Physical therapy assistance
- Patient assessments
- Home safety evaluation
- Behavioral health support
- Regulatory compliance
- Care coordination
- Patient monitoring
- Patient transportation
- Diabetes management
- Recording vital signs
- HIPAA compliance
- Meal preparation
- Fall prevention
- Geriatric care
- Clinical documentation and reporting
- Medication administration
- Phlebotomy
- Patient-focused care
- Check-in coordination
- Medical office administration
- Sterilization techniques
- Professionalism and ethics
- Antigen testing
- Companionship and emotional support
- pH testing
- Data entry
- Venipuncture and phlebotomy
- Equipment sterilization
- Diagnostic image processing
- Dementia and Alzheimer's care
- Suture removal
- Health screening coordination
- Doppler proficiency
- Simple dressings
- EKG set up and monitoring
- Insurance authorizations
- Medical supply inventory
- Diagnostic testing assistance
- Lab equipment setup
- Vital sign monitors
- Emergency response preparedness
- Direct patient care
- Medical billing and coding
Accomplishments
- Honor graduate from Centura College
- Honor Graduate from Everest College
- Safety Partner at Sentara Leigh Hospital
Certification
- CPR and First Aid Certified
- EKG Certification
- Medical Assistant
- CNA Certified
- PCT Certified
References
References available upon request.
Timeline
PCT
Sentara Leigh Hospital
03.2021 - 10.2024
Home Health Nurse
Broughton Group
08.2019 - Current
DSP COUNSELOR
Loving Grace Ministries
05.2018 - 06.2021
Adminitrative Assistant/Patient Scheduler
Blessed and Highly Favored
05.2017 - 06.2019
DSP Counselor
Dominion Services
07.2012 - 11.2016
Associate of Science - Ministry Ordained Minister
Ministry Life Church
Medical Assistant
Everest College
Associate of Applied Science -
Centura College
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Similar Profiles
Pasha Sivels-BellPasha Sivels-Bell
Certified Nursing Assistant at The Broughton GroupCertified Nursing Assistant at The Broughton Group
GEORGE MARTINGEORGE MARTIN
Primary Carer for an Elderly Man at Broughton PtyPrimary Carer for an Elderly Man at Broughton Pty
Melissa SmithMelissa Smith
Certified Nursing Assistant at Amerigis - Broughton HospitalCertified Nursing Assistant at Amerigis - Broughton Hospital