Summary
Overview
Work History
Education
Skills
Timeline
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Raeanna Smith

Fort Smith,AR

Summary

Dynamic professional with a proven track record at USA Truck, adept in data visualization and analysis, enhancing decision-making processes. Skilled in clear communication and teamwork, demonstrated through effective collaboration and achieving positive outcomes. Excelled in roles requiring strong multitasking and data management, significantly improving operational efficiency.

Diligent Data Analyst with background in such field. Developed valuable insights from datasets and contributed to data-driven decision-making processes. Demonstrated ability to use SQL and Excel for data manipulation and visualization.

Overview

6
6
years of professional experience

Work History

Bartender /Crew Trainer

Bricktown Brewery
01.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Registered Behavioral Technician

InSync Pediatric Therapy
03.2022 - 10.2023
  • Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
  • Supported clients in achieving their goals through consistent data collection and analysis.
  • Increased client engagement by employing creative and age-appropriate activities during sessions.
  • Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
  • Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
  • Consistently met compliance requirements by maintaining up-to-date certifications and trainings.

Data Analyst

USA Truck
03.2019 - 11.2020
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Used statistical methods to analyze data and generate useful business reports.
  • Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
  • Optimized data collection methods to enhance quality and volume of data captured for analysis.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.

Customer Service Associate

The Home Depot Inc
09.2018 - 02.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.

Education

Bachelor of Arts - Psychology

University of Arkansas At Fort Smith
Fort Smith, AR
12-2025

High School Diploma -

Alma High School
Alma, AR
05-2018

Skills

  • Clear and effective communication
  • Highly reliable
  • Strong multitasking
  • Team player attitude
  • Memory retention
  • Data formatting
  • Microsoft Access
  • Data collection management
  • Data utilization
  • Typing speed of 55 wpm

Timeline

Bartender /Crew Trainer

Bricktown Brewery
01.2023 - Current

Registered Behavioral Technician

InSync Pediatric Therapy
03.2022 - 10.2023

Data Analyst

USA Truck
03.2019 - 11.2020

Customer Service Associate

The Home Depot Inc
09.2018 - 02.2019

Bachelor of Arts - Psychology

University of Arkansas At Fort Smith

High School Diploma -

Alma High School

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Raeanna Smith