Raeann Quinn
Tucson,USA
Summary
Knowledgeable Partner Manager with strong track record in managing and nurturing partner relationships. Proven ability to foster long-term partnerships and develop strategic initiatives. Demonstrated expertise in communication and negotiation, enhancing collaboration and achieving mutual business goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PARTNER RELATIONSHIP MANAGER
TruBridge
09.2025 - Current
- Developed and maintained strategic partnerships to enhance client satisfaction and loyalty.
- Evaluated market trends to inform partnership strategies and drive competitive advantage.
- Managed contract negotiations, ensuring favorable terms that supported long-term collaboration.
- Streamlined processes for partner feedback collection, improving responsiveness to partner concerns.
- Cultivated trust with key stakeholders through transparency, open communication, and regular QBR meetings.
- Collaborated with product development teams to incorporate partner feedback into future product iterations or enhancements.
- Coordinated joint marketing campaigns with partners that showcased the combined strengths of our offerings in the marketplace .
- Liaised with sales, implementation, marketing, and management teams to develop solutions and accomplish shared objectives.
SCRUM MASTER - PROJECT MANAGER
TruBridge
08.2023 - 09.2025
- Led the successful migration from CommonWell to Ellkay (HIE platform), coordinating cross-functional teams to enhance interoperability and maintain compliance with healthcare data exchange standards.
- Facilitated Scrum ceremonies for Agile development and support teams, including sprint planning, daily stand-ups, reviews, and retrospectives.
- Coached Agile teams on Scrum principles, helping improve velocity, collaboration, and cross-functional accountability.
- Spearheaded a multi-team usability testing project, driving stakeholder alignment, resource management, and risk mitigation to achieve full compliance with federal and industry standards.
- Reduced support ticket volume by 50% over 12 months by coordinating across support and dev teams to streamline workflows and improve product quality.
- Collaborated with stakeholders to prioritize backlogs and deliver value-aligned features within set timelines.
- Actively removed blockers and coached teams toward self-organization, resulting in faster sprint turnarounds and higher team satisfaction.
- Contributed to Agile practice improvements across the organization by mentoring peers and supporting the Agile Center of Excellence.
CLINICAL IMPLEMENTATION SPECIALIST
TruBridge
09.2022 - 08.2023
- Traveled to clinical sites to train physicians, nurses, and administrative staff on effective use of EHR systems, ensuring alignment with clinical workflows and Trubridge's population health initiatives.
- Led EHR optimization projects by assessing current usage and implementing system enhancements to support compliance, reporting, and patient care goals.
- Created and delivered educational materials tailored to each practice's needs, improving EHR adoption and performance across multiple practices.
CLINICAL RESPONSE
Pima Heart and Vascular
01.2022 - 09.2022
- Managed internal communication between patients and providers using cross-departmental systems.
- Implemented a streamlined medication refill routing process to reduce turnaround times.
- Coordinated hospital consults, post-op care, and dialysis scheduling in collaboration with physicians.
- Triaged patient complications and worked directly with providers to resolve care plans efficiently.
- Monitored task schedules to ensure timely patient support and provider coordination.
MEDICAL ASSISTANT
Pain Institute of Southern Arizona
11.2016 - 01.2022
- Supported the Chief Medical Officer with patient care, surgical coordination, assisted in outpatient procedures, and administrative tasks.
- Led departmental scheduling, optimizing workflows that improved patient throughput and staff efficiency.
- Trained and mentored new staff, many of whom advanced within the company due to thorough onboarding.
- Managed travel, calendars, and vendor communication using Microsoft Office and Google tools.
- Handled patient complaints, ensuring resolution aligned with clinical policies and standards.
ASSISTANT OFFICE MANAGER
Tucson Pain Institute
06.2014 - 11.2016
- Oversaw clinical and administrative operations, staff performance management, and payroll processing.
- Supported surgical center development and AAAHC accreditation.
- Recruited and trained staff, contributing to a high-performing and compliant team.
- Ensured timely renewal of physician licenses and credentials with 100% on-time compliance.
- Insurance Contracting and Credentialing.
MEDICAL ASSISTANT
Center For Pain Management
08.2012 - 06.2014
- Managed prior authorizations for outpatient procedures, coordinating with insurance providers to ensure timely approvals.
- Scheduled patient appointments and procedures, optimizing provider calendars for efficiency and reduced wait times.
- Performed front office duties including patient check-in/check-out, verification of insurance, and intake coordination.
Education
Bachelors of Science - Emphasis in Biology Candidate
Arizona State University
Tempe, AZ05-2029
Associates of Liberal Arts - undefined
Pima Community College
08-2025
Medical Assistant - undefined
Tucson College
06-2012
Skills
- Agile/Scrum Facilitation
- Healthcare Operations
- Project management
- Backlog grooming
- Stakeholder Communication
- Workflow & Process Improvement
- Adaptive leadership
- Development team trainings
- Healthcare data analysis
- EHR Optimization (Athena, eClinicalWorks, TruBridge, Greenway, NextGen, Epic, Cerner, etc)
- Sprint Planning & Retrospectives
- Jira
- Business relationship cultivation
- Service support
- Strategic planning
- CRM proficiency
- Data analytics
Certification
- Diploma in Operations Management
- Project Management Skills For Leaders
- Project Management: Healthcare Projects
- Registered Scrum Master
- Managing Project Stakeholders
- Scrum: Advanced
Timeline
PARTNER RELATIONSHIP MANAGER
TruBridge
09.2025 - Current
SCRUM MASTER - PROJECT MANAGER
TruBridge
08.2023 - 09.2025
CLINICAL IMPLEMENTATION SPECIALIST
TruBridge
09.2022 - 08.2023
CLINICAL RESPONSE
Pima Heart and Vascular
01.2022 - 09.2022
MEDICAL ASSISTANT
Pain Institute of Southern Arizona
11.2016 - 01.2022
ASSISTANT OFFICE MANAGER
Tucson Pain Institute
06.2014 - 11.2016
MEDICAL ASSISTANT
Center For Pain Management
08.2012 - 06.2014
Associates of Liberal Arts - undefined
Pima Community College
Medical Assistant - undefined
Tucson College
Bachelors of Science - Emphasis in Biology Candidate
Arizona State University