Raeann Romero Martinez
North Port,FL
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
21
21
years of professional experience
Work History
Technology Support Professional
Sarasota County School Board
04.2022 - 08.2025
- Used ticketing systems to manage and process support actions and requests.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured and tested new software and hardware.
Food Service Assistant
Sarasota County Schools
01.2019 - 01.2022
- Worked with teachers, staff and students in food preparation and services to them in the Food and Nutrition Services Program.
Shift Supervisor
Charlotte County Homeless Coalition
01.2018 - 01.2018
- Supervised residents' work and attended to helping them reach their goals.
Realtor Agent
Florida Realtor
01.2016 - 01.2017
- Assisted clients in all phases of home-buying process by advertising, filing legal documents and facilitating viewings and inspections.
Cashier
Publix
01.2009 - 01.2011
- Managed register, products, customer service and as well as maintain cleanliness.
Waitress
Rotonda Golf & Country Club
01.2005 - 01.2006
- Provided outstanding customer service to members of the establishment implementing intermediary communication skills, written and verbal, to meet the needs of both cook staff and patrons.
Education
CompTIA A - Computer Systems & Information Technology
01.2022
Real Estate Licenses -
01.2017
Skills
- Attentive
- Persevering
- Service support
Timeline
Technology Support Professional - Sarasota County School Board
04.2022 - 08.2025
Food Service Assistant - Sarasota County Schools
01.2019 - 01.2022
Shift Supervisor - Charlotte County Homeless Coalition
01.2018 - 01.2018
Realtor Agent - Florida Realtor
01.2016 - 01.2017
Cashier - Publix
01.2009 - 01.2011
Waitress - Rotonda Golf & Country Club
01.2005 - 01.2006
Suncoast Technical College - CompTIA A, Computer Systems & Information Technology
Ed Klopfer School - Real Estate Licenses,
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