RAE'ANNA FAGGINS
Norristown,PA
Summary
Plumbing professional with service-call experience diagnosing leaks, clogs, and fixture failures in homes and commercial spaces. Handles pipe fitting, gas line repair, water heater service, pipe repair and code-focused inspections as well as experience with drains, faucets, toilets, showers, tubs, and troubleshooting.
Overview
8
8
years of professional experience
Work History
Plumbing Apprentice
Christian Heating & Plumbing
Southampton, Pennsylvania
10.2025 - Current
- Repaired and installed plumbing fixtures, including sinks, toilets, showers, and bathtubs.
- Installed pipes, fittings, and fixtures during service visits and remodel work.
- Inspected water lines, drains, and valves for leaks and ensured code compliance.
- Supported drain cleaning, fixture swaps, and water heater services to enhance system functionality.
- Conducted comprehensive home maintenance and safety inspections to identify potential issues.
Per Diem Plumber
Electrified Solutions
Philadelphia, Pennsylvania
07.2024 - Current
- Diagnosed leaks, clogs, and fixture failures during service calls.
- Fitted water heaters, faucets, toilets, and drains.
- Communicated repair needs with clients and project supervisors.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Connected gas lines to stoves, dryers, hot water heaters, furnaces.
- Minor sewer repairs (exposed)
Maintenance Engineer
Valley Forge Casino
King of Prussia, Pennsylvania
04.2024 - 09.2025
- Addressed maintenance requests to ensure operational efficiency and guest satisfaction in guest areas, back-of-house spaces, and event venues.
- Oversaw maintenance of casino HVAC, plumbing, and electrical systems to uphold safety and comfort throughout guest and gaming areas.
- Inspected equipment for safety issues, wear, and needed repairs.
- Repaired leaks, clogs, and broken fittings during scheduled service visits.
- Maintained records of scheduled maintenance activities.
Synthetic Finisher
Green Tweede
Lansdale, PA
11.2022 - Current
- Comply with all federal and state environmental, health and safety regulations as well as any safety policies and protocols outlined by the company
- Set up, trimmed, and finished parts using appropriate equipment to ensure quality standards.
- Set up and operate large laser cutting machines and automated inscription machine
- Load and unload ovens
- Conducted final inspection of parts with various measuring devices and reworked as necessary to meet specifications.
- Follow all SPC procedures
- Inspected workpieces for defects and corrected surface imperfections to maintain product quality.
Warehouse Associate
Walmart
Bethlehem, PA
12.2020 - 05.2021
- Pulling and selecting orders
- Conducted packing and preparation of orders for timely shipment
- Oversaw receiving and checking in stock while efficiently organizing items in storage
CALL CENTER/SENIOR SUPPORT SPECIALIST
Synchronoss Technologies
Bethlehem, PA
07.2018 - 12.2019
- Leadership- Assist Management in Training and Developing Customer Service Representatives
- Enter Data to Process Sales and Upsell When Appropriate
- Provided full technical phone support to all Single Sign-on products to ensure quality service is provided
- First call resolution
Education
Certificate - Plumbing Program
Pennco Tech
Bristol, PA06-2025
BA - Psychology
Alvernia University
Reading, PA05-2018
Skills
- Water heater service
- Leak detection
- Drain cleaning
- Fixture installation
- Pipe fitting
- Gas line repair
- Diagnostics and troubleshooting
- Read schematics and wiring diagrams
- Preventive maintenance
- Hand and Power Tool usage
- Pipe connection
- Pipe shaping
- Pipe welding
- Metal joining
- Problem solving
- Client communication
- Attention to detail
Timeline
Plumbing Apprentice
Christian Heating & Plumbing
10.2025 - Current
Per Diem Plumber
Electrified Solutions
07.2024 - Current
Maintenance Engineer
Valley Forge Casino
04.2024 - 09.2025
Synthetic Finisher
Green Tweede
11.2022 - Current
Warehouse Associate
Walmart
12.2020 - 05.2021
CALL CENTER/SENIOR SUPPORT SPECIALIST
Synchronoss Technologies
07.2018 - 12.2019
Certificate - Plumbing Program
Pennco Tech
BA - Psychology
Alvernia University