Raechelle Richardson
FL
Summary
Organized Customer Service Professional experienced in delivering outstanding service in fast-paced environments. Improved team performance through proactive management strategies and effective conflict resolution. Focused on utilizing project management skills and a positive attitude to drive organizational goals and meet deadlines.
Overview
6
6
years of post-secondary education
6
6
years of professional experience
Work History
Recreation Program Coordinator
FOUR SEASONS NURSING & REHABILITATION CENTER
06.2022 - Current
- Facilitated recreational programs for residents
- Interact with residents to ensure functional quality of life
- Interview residents and family members upon arrival to get recreational interests
- Assisted in the development and implementation of recreation programs.
- Organized special events and outings to promote community involvement.
- Managed inventory of recreational program supplies, ensuring availability and organization for activities
- Supervised staff scheduling for recreation center, optimizing coverage for programs and events
- Maintained accurate records regarding program participation, budgets and supplies.
- Completed paperwork through Sigma Care to ensure compliance and efficiency in documentation
- Helped recruit, hire and train department employees.
- Supervised material acquisition, setup and teardown for periodic and special events.
ADMINISTRATIVE ASSISTANT
TOP APE LLC
03.2021 - 06.2022
- Arranging travel and accommodations, meeting coordination and calendar management
- Managed scheduling and appointments for team members and executives.
- Supervised office activities to enhance expense control and productivity.
- Recorded and transcribed meeting minutes to ensure accurate documentation of discussions.
- Coordinated daily office operations and maintained organized filing systems.
- Develop and carry out an efficient documentation and filing system
- Supported the onboarding process for new employees and interns.
Education
SUNY Polytechnic Institute
Utica, NY 08.2019 - 01.2021
HIGHSCHOOL DIPLOMA -
UNCOMMON PREP CHARTER HIGH SCHOOL
New York, NY 09.2014 - 06.2019
Skills
- Inventory management
- Compliance documentation
- Onboarding process
- Event scheduling
- Schedule management
- Resident engagement
- Proficient In Sigma care
- Proficient in Microsoft applications
- Google suite proficiency
- Team leadership
- Able to multitask
- Extremely organized
- Effective communication
- Teamwork and independence
Timeline
Recreation Program Coordinator
FOUR SEASONS NURSING & REHABILITATION CENTER
06.2022 - Current
ADMINISTRATIVE ASSISTANT
TOP APE LLC
03.2021 - 06.2022
SUNY Polytechnic Institute
08.2019 - 01.2021
HIGHSCHOOL DIPLOMA -
UNCOMMON PREP CHARTER HIGH SCHOOL
09.2014 - 06.2019