Raed Bzaih

Dallas Car Care

06.2023 - 07.2024

Conducted comprehensive vehicle inspections and diagnostic tests to identify and resolve mechanical and electrical issues efficiently, resulting in a high rate of customer satisfaction.
Utilized advanced diagnostic equipment, such as scan tools, to diagnose complex automotive problems accurately.
Collaborated closely with service advisors and the parts department to ensure timely procurement of necessary parts and components for repairs.
Implemented preventive maintenance programs for fleet vehicles, optimizing performance and reducing the risk of unexpected breakdowns.
Maintained accurate records of repairs, parts usage, and service history using computerized systems, ensuring accountability and transparency in service operations.
Demonstrated proficiency in using Mitchell repair software for estimating and repair procedures, enhancing efficiency and accuracy in service operations.
Communicated effectively with customers to explain vehicle diagnoses, recommended repairs, and maintenance schedules.
Maintained a clean and organized work area and followed safety protocols to prevent accidents and injuries.
Collaborated with team members to prioritize workload and meet service deadlines in a fast-paced environment.
Analyzed vehicle data using advanced diagnostic equipment.

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