Raef Henderson
Boulder,CO
Summary
Proven ability to enhance customer experiences and team productivity, as demonstrated at Bacco Trattoria and Mozzarella Bar. Excelled in time management and team collaboration, significantly improving service efficiency. Negotiated with vendors to secure quality products, driving sales and customer satisfaction. Skilled in cleaning, sanitizing, and maintaining professional appearance, ensuring high standards across roles.
Overview
4
4
years of professional experience
Work History
Busser / Host
Bacco Trattoria and Mozzarella Bar
06.2020 - 08.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
Junior Ski Instructor
Vail Resorts Inc
11.2023 - 01.2024
- Contributed to the development of ski lesson plans for various skill levels, resulting in more effective learning experiences.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices in ski instruction methodology.
- Increased guest satisfaction ratings by consistently delivering high-quality ski lessons and maintaining a positive attitude throughout each session.
- Established rapport with parents or guardians of younger skiers through regular communication about their child's progress and achievements on the slopes.
Garden Sales Associate
Neils Lunceford
05.2021 - 08.2022
- Developed strong relationships with vendors, negotiating favorable pricing for high-quality products.
- Conducted regular inventory checks for accurate stock management and timely reordering of supplies.
- Processed sales transactions efficiently, ensuring accuracy in pricing and inventory tracking.
- Offered personalized recommendations to customers based on their specific gardening needs and preferences.
Education
Bachelor of Science - Pre-Business
University of Utah
Salt Lake City, UT05.2028
High School Diploma -
Boulder High School
Boulder, CO05.2024
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Professional Appearance
- Strategic Planning
- Physical Fitness
- Weather Awareness
- Injury Prevention
- Skill Progression
Timeline
Junior Ski Instructor
Vail Resorts Inc
11.2023 - 01.2024
Garden Sales Associate
Neils Lunceford
05.2021 - 08.2022
Busser / Host
Bacco Trattoria and Mozzarella Bar
06.2020 - 08.2024
Bachelor of Science - Pre-Business
University of Utah
High School Diploma -
Boulder High School
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