Raegan Filla
Baytown,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server, Lead Server, Bartender, Lead Bartender
Cactus Jacks Restaurant
10.2024 - Current
- Managed multiple tables efficiently, ensuring prompt and attentive service.
- Trained and mentored new staff on service protocols and menu knowledge.
- Developed strong relationships with repeat customers, fostering loyalty and satisfaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Private Nanny
Breck Smensy
03.2022 - 10.2024
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
To-Go Server, Host, Lead Hostess
El Toro
02.2023 - 03.2024
- Managed multiple orders simultaneously while maintaining quality and efficiency during peak hours.
- Delivered exceptional customer service in fast-paced environment, ensuring accurate order fulfillment.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Education
No Degree - Business Healthcare
Lee College
Baytown, TX05.2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Sales techniques
- Performance improvement
- Multitasking
Timeline
Server, Lead Server, Bartender, Lead Bartender
Cactus Jacks Restaurant
10.2024 - Current
To-Go Server, Host, Lead Hostess
El Toro
02.2023 - 03.2024
Private Nanny
Breck Smensy
03.2022 - 10.2024
No Degree - Business Healthcare
Lee College