Raegan Hickey
Boston,MA
Summary
Dedicated and enthusiastic job seeker with a proven track record of strong organizational skills. Highly motivated to secure a position to contribute to team success and achieve company goals. Possessing a strong work ethic and passion for excellence, ready to bring skills and dedication to make a positive impact in a dynamic work environment.
Overview
4
4
years of professional experience
Work History
Server
Terrazza Restaurant
05.2021 - Current
- Demonstrated exceptional customer service skills by providing prompt and courteous service to patrons in a high-volume restaurant
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Smitty's Pub
01.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Sales Intern
Liberty Mutual
05.2023 - 08.2023
- Collaborated with senior sales representatives to shadow sales calls, gaining hands-on experience in client interactions and negotiation
- Managed approximately 25 incoming calls and emails per day from customers.
Head Coach
Bay State Field Hockey Club
01.2022 - 06.2022
- Coached U16 club field hockey creating practice plans three days a week to better their field hockey skills, teamwork, and conditioning
Education
Bachelor of Arts - Communication, Business
Stonehill College
North Easton, MA05.2024
High School Diploma -
Deerfield Academy
Deerfield05-2020
Skills
- Complex Problem-solving
- Excellent communication skills
- Sales techniques
- Balancing customer service and operational duties
Timeline
Sales Intern
Liberty Mutual
05.2023 - 08.2023
Bartender
Smitty's Pub
01.2022 - Current
Head Coach
Bay State Field Hockey Club
01.2022 - 06.2022
Server
Terrazza Restaurant
05.2021 - Current
Bachelor of Arts - Communication, Business
Stonehill College
High School Diploma -
Deerfield Academy
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