Summary
Overview
Work History
Education
Skills
Timeline
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Raegan Jacobson

Bonners Ferry,Idaho

Summary

Dynamic professional with a proven track record in roles ranging from Soft Count Team Member, to Restaurant Manager, to Community Support Worker. Excelled in supervisory roles, demonstrating strong work ethic and exceptional team cooperation, as well as years of care with children and adults. Achieved significant improvements in customer engagement and operational efficiency, leveraging skills in cash handling and inventory management along with patience, childcare upbringing, and a sensitive outlook for others.

Overview

6
6
years of professional experience

Work History

Soft Count Team Member

Kootenai River Inn Casino & Spa
07.2023 - Current
  • Counted cash and casino tickets to accurately reconcile transaction reports.
  • Hand and machine-counted large cash values.
  • Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
  • Reset and swapped out all cash boxes on all slot machines.
  • Kept detailed record of all slot machines ID numbers and location.
  • Kept accurate weekly, monthly, and quarterly meter readings.

Nanny

Private Hire
01.2023 - 06.2023
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Engaged with children on age-appropriate level.
  • Played games, worked on puzzles, and read books to young children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared meals and snacks for children based on dietary guidelines.

Restaurant Manager

9B Tacos
03.2022 - 10.2022
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Community Support Worker

Private Hire
07.2018 - 08.2021
  • Managed cases of mentally disabled clients receiving social and community service support.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Aided charge in preparing nutritious meals, cleaning house, and laundry.
  • Planned engaging recreational, developmental and entertainment activities.
  • Supported daily hygiene schedule of patients by assisting with bathing, dressing, dental care and personal grooming times.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Education

Monticello College
Monticello, UT

Brigham Young University - Idaho
Rexburg, ID

Certificate -

Brigham Young University - Idaho Pathway Program
Rexburg, ID
04.2016

Skills

  • Supervisory skills
  • Strong Work Ethic
  • Data entry proficiency
  • Cash handling expertise
  • Child Supervision
  • Approachable
  • Schedule Management
  • Teamwork and Cooperation
  • Special needs understanding
  • Customer Engagement
  • Clerical Support
  • Inventory Management

Timeline

Soft Count Team Member

Kootenai River Inn Casino & Spa
07.2023 - Current

Nanny

Private Hire
01.2023 - 06.2023

Restaurant Manager

9B Tacos
03.2022 - 10.2022

Community Support Worker

Private Hire
07.2018 - 08.2021

Monticello College

Brigham Young University - Idaho

Certificate -

Brigham Young University - Idaho Pathway Program

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Raegan Jacobson