RAEGAN REYNOLDS
Lexington,US
Summary
Dynamic customer service expert with a proven track record in fast-paced food service, retail, and banking. Demonstrates exceptional organizational skills and a strong ability to work effectively in teams. Utilizes computer skills and four years of retail sales experience to enhance customer experiences. Known for excellent communication skills and building strong relationships with customers and team members. Achieved notable success during tenure at Taziki's Mediterranean Cafe.
Overview
8
8
years of professional experience
Work History
Bank Teller
Traditional Bank
02.2024 - 12.2024
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
Cashier/Cook
Taziki's Mediterranean Cafe
12.2021 - 11.2023
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Provided efficient and courteous service to customers
Retail Sales Associate
Forever 21
02.2021 - 06.2022
- Demonstrated excellent organizational skills while stocking shelves and arranging displays
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude
Barista
Starbucks
05.2019 - 04.2020
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
Team Member
Chick-fil-A
03.2017 - 05.2019
- Performed opening and closing duties such as cleaning the store, counting cash drawers, organizing merchandise
- Maintained a neat working environment by regularly tidying up the shop floor area
Education
Associates - Business marketing
BCTC
12.2024
High school diploma -
Central Hardin High School
05.2020
Skills
- Computer skills
- Customer service
- Retail sales
- Organizational skills
- Hospitality
- Upselling
- Food service
- Supervision and leadership
- Deposit and withdrawal management
- Financial software
Timeline
Bank Teller
Traditional Bank
02.2024 - 12.2024
Cashier/Cook
Taziki's Mediterranean Cafe
12.2021 - 11.2023
Retail Sales Associate
Forever 21
02.2021 - 06.2022
Barista
Starbucks
05.2019 - 04.2020
Team Member
Chick-fil-A
03.2017 - 05.2019
Associates - Business marketing
BCTC
High school diploma -
Central Hardin High School
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