Mikaela Adams
Lexington
Summary
Dedicated graduate student with a strong foundation in mental health support and patient care. Expertise in implementing therapeutic techniques and contributing to collaborative care plans enhances team effectiveness. Proven crisis intervention skills and strong patient communication abilities foster a supportive environment for individuals seeking assistance. Committed to promoting mental well-being and delivering compassionate care to those in need.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Wellstone Emergency Services
03.2022 - 01.2025
- Interacted with clients ages 18-65
- Worked with diverse clientele
- Performed various responsibilities from client care to cleaning client areas
Registered Behavior Technician (RBT)
Applied Behavior Concepts
11.2023 - 02.2024
- Performed data collection
- Direct training therapy
- Clients range in age from 2-18 years old
- Worked with Autism Spectrum Disorder.
Registered Behavior Technician (RBT)
Limitless Learning ABA
07.2023 - 08.2023
- Performed data collection
- Direct training therapy
- Clients range in age from 2-15 years old
- Worked with Autism Spectrum Disorder.
Registered Behavior Technician (RBT)
Madison Behavior Therapy
12.2022 - 06.2023
- Performed data collection
- Direct training therapy
- Clients range in age from 2-15 years old
- Worked with Autism Spectrum Disorder.
Teaching Assistant
Kid's Journey CDC
10.2021 - 03.2023
- Assisted in educating children
- Provided care for children from 2 months to 5 years old
- Performed various responsibilities from child care to cleaning work areas
Sales Representative
Greenway Honda
03.2021 - 05.2021
- Sold goods to a variety of customers
- Contacted 20+ customers a day about product arrival
- Scheduled appointments in person and over the phone
- Created customer experiences that were above and beyond expectations
Child Care Worker
Multiple Families
08.2019 - 03.2021
- Child care and development
- Have worked with a range of ages from newborns to teenagers
- Supervised daily activities and ensured safety of at least 5 children at a time in diverse environments.
- Developed and implemented engaging educational activities to promote child development.
Customer Service Representative
David's Bridal
10.2018 - 07.2019
- Sold goods to a variety of customers
- Contacted 50+ customers daily about product arrival
- Received shipment and sent out packages
- Created customer experiences that were above and beyond expectations
- Handled emails, inbound calls, and outbound calls
- Booked appointments
- Operated the cash drawer
Sales Representative
Caring Transitions
04.2018 - 11.2018
- Sold goods to a variety of consumers
- Helped package fragile goods
- Worked with a variety of consumers to match their needs.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Child Care Worker
Multiple Families
05.2017 - 08.2017
- Could work 24+ hours
- Time-management
- Developed my ability to deal with client or customer frustrations
Education
Master's degree - Psychology
Pepperdine University
Malibu, CA12-2025
Bachelor's - Psychology
University of South Alabama
Mobile, AL07.2019
Skills
- Customer service
- Appointment scheduling
- Computer skills
- Writing skills
- Time management
- Medication administration
- Clerical experience
- Google Drive
- Data collection
- Medical terminology
- Addiction counseling
- QuickBooks
- Customer support
- Attention to detail
- Front Desk
- Patient observation
- Crisis intervention
- Computer operation
- Behavioral Therapy
- Working with people with developmental disabilities
- Organizational skills
- Microsoft Office
- Autism Experience
- Special education
- Vital signs
- Grammar Experience
- Zoom
- Classroom Teaching
- Customer relationship management
- Early Childhood Education
- Filing
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
Certification
- CPR Certification March 2024 to March 2026
- Driver's License
- First Aid Certification
Timeline
Registered Behavior Technician (RBT)
Applied Behavior Concepts
11.2023 - 02.2024
Registered Behavior Technician (RBT)
Limitless Learning ABA
07.2023 - 08.2023
Registered Behavior Technician (RBT)
Madison Behavior Therapy
12.2022 - 06.2023
Mental Health Technician
Wellstone Emergency Services
03.2022 - 01.2025
Teaching Assistant
Kid's Journey CDC
10.2021 - 03.2023
Sales Representative
Greenway Honda
03.2021 - 05.2021
Child Care Worker
Multiple Families
08.2019 - 03.2021
Customer Service Representative
David's Bridal
10.2018 - 07.2019
Sales Representative
Caring Transitions
04.2018 - 11.2018
Child Care Worker
Multiple Families
05.2017 - 08.2017
Bachelor's - Psychology
University of South Alabama
Master's degree - Psychology
Pepperdine University
Additional Information
ATTRIBUTES
- Outstanding social skills
- Excels at turning ideas into a reality
- Organized
- Goal Oriented
- Great Time-management