Diamond Lopez

• Performed scheduled patient safety checks and documented results to establish patients' well-being.

• Completed intake evaluations for new patients
• Created individualized service and safety plans
• Monitored vital signs and assessed nursing requirements

• Developed and maintained positive relationships with clients to create safe and supportive environment.

• Assisted patients with daily living tasks, including bathing, dressing, and toileting
• Turned, repositioned, and transferred patients between beds and wheelchairs
• Assisted with administrative duties and transported patients to appointments
• Recorded and reported patient health concerns to nurses

• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.

• Processed sales transactions and handled customer payments
• Interacted with customers, staff, and vendors to ensure smooth operations

• Helped customers complete purchases, locate items, and join reward programs.

• Took customer orders and prepared food
• Maintained a clean serving and cooking area
• Assisted customers with cash, credit, and debit card transactions

• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

• Skilled in managing patient appointments, answering inquiries, and providing exceptional customer service in a fast-paced environment.
• Proficient in handling administrative duties, managing schedules, and processing payments.
• Detail-oriented and personable front desk professional with experience in the medical spa industry.