Raegan Robinson
Oklahoma City,OK
Summary
Reliable professional recognized for punctuality and commitment to excellent customer service. Strong organizational skills combined with a competitive mindset drive success in fast-paced environments. Consistently delivers high-quality service while meeting and exceeding objectives.
Overview
2
2
years of professional experience
Work History
Patient Service Representative – Pediatric Neurology
INTEGRIS Health Medical Group
Oklahoma City, OK
07.2024 - Current
- Provided front-line support by scheduling appointments, verifying insurance, and coordinating referrals in a fast-paced medical office.
- Greeted and checked in approximately 60 patients daily, ensuring accurate data entry in electronic medical records (EMR).
- Acted as liaison between patients, providers, and insurance companies to streamline communication.
- Managed multi-line phone systems to respond to inquiries and confirm appointments.
- Demonstrated empathy and professionalism while serving diverse patient populations.
- Contributed to improved patient retention through high satisfaction scores.
Intern
SMC Cardiopulmonary Rehabilitation
Stillwater, OK
01.2024 - 04.2024
- Recognized signs and symptoms of patients experiencing health complications.
- Educated patients about lifestyle changes to improve cardiovascular health and recovery.
- Organized and maintained equipment used in cardiopulmonary exercises and therapies.
- Developed expertise in patient care and exercise physiology within rehabilitation environment.
- Observed procedures in general surgery, cardiology clinic, women's clinic, and catheterization lab.
Childcare Provider
Lifetime Fitness
Oklahoma City, OK
04.2023 - 08.2023
- Organized Kids Academy activities for electives, swim, lunch, and field trips.
- Promoted Lifetime Kids programs and services to enhance participation.
- Monitored children aged 0 through 12 to ensure safety and well-being.
- Addressed conflicts professionally to uphold Lifetime policies.
- Utilized strong interpersonal skills to engage customers effectively.
Education
Bachelor of Science - Public Health
Oklahoma State University
Stillwater, OK05.2024
Skills
- Interpersonal skills
- Workflow optimization
- Customer service
- Conflict resolution
- Team collaboration
- Phone etiquette
- Multitasking and organization
- Friendly and outgoing
Volunteer Experience
- Center of Family Love- Okarche, OK
- Habitat for Humanity- Kansas
- Humane Society- Stillwater, OK
- Head Start- Stillwater, OK
- Lord’s Harvest- El Reno, OK
- Mission Trips- Tennessee, Oklahoma, Kansas
References
References available upon request.
Timeline
Patient Service Representative – Pediatric Neurology
INTEGRIS Health Medical Group
07.2024 - Current
Intern
SMC Cardiopulmonary Rehabilitation
01.2024 - 04.2024
Childcare Provider
Lifetime Fitness
04.2023 - 08.2023
Bachelor of Science - Public Health
Oklahoma State University
Similar Profiles
Avery SmithAvery Smith
Medical Assistant at Integris Health Medical Group Rose CreekMedical Assistant at Integris Health Medical Group Rose Creek
April MillerApril Miller
Patient Referral Coordinator at Alliance Health Medical Group/Integris HealthPatient Referral Coordinator at Alliance Health Medical Group/Integris Health
Amy FarleyAmy Farley
Clinical Operations Manager at Integris Medical GroupClinical Operations Manager at Integris Medical Group
Rebecca Jean PoeRebecca Jean Poe
Head Clinical Technician at Oculoplastic Surgeons of OklahomaHead Clinical Technician at Oculoplastic Surgeons of Oklahoma
Brandy SellersBrandy Sellers
Daycare Teacher at Jo's Little RascalsDaycare Teacher at Jo's Little Rascals