Raegan Uribe
Litchfield Park,AZ
Summary
Experienced sales supervisor with a focus on staff advising and training. Strong analytical ability and workplace focus. Demonstrates exemplary leadership skills.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Craig Industries LLC
Litchfield Park, AZ
01.2023 - Current
- Developed and implemented sales strategies to increase customer base.
- Planned and coordinated staff training sessions for new and existing employees.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Created monthly reports on regional sales performance and presented to upper management.
- Developed incentive programs for top performing sales representatives.
Customer Service Representative
Website Galore LLC
Phoenix, AZ
02.2020 - 12.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Associate of Arts -
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ05-2023
Skills
- Performance Improvement Coaching
- Oversight of Sales Teams
- Sales Strategy Formulation
- Team Task Distribution
- Skilled in Microsoft Office Applications
- Simultaneous Task Management
Timeline
Sales Supervisor
Craig Industries LLC
01.2023 - Current
Customer Service Representative
Website Galore LLC
02.2020 - 12.2022
Associate of Arts -
Maricopa Community Colleges - South Mountain Community College
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