Raejiene Lambert

Assisted a licensed Speech-Language Pathologist (SLP) in assessing and treating clients with diverse speech and language disorders.
Participated in the development and implementation of individualized therapy plans under direct supervision.
Aided in the administration of speech and language evaluations, and accurately documented client progress.
Maintained therapy materials and equipment, ensuring readiness and safety for each session.
Collaborated with the supervising SLP to refine therapy techniques, enhancing treatment effectiveness.
Gained practical experience in a variety of settings, including educational and healthcare environments, adapting to the unique needs of each client.

• Offered companionship and kindness to elderly patients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
• Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
• Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
• Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
• Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
• Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Updated account information to maintain customer records.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.