Raekwon L. Rogers
Summary
Motivated and disciplined professional with experience in customer service and team leadership as a restaurant server and volleyball coach, seeking to transition into the financial services industry. Recognized for strong communication, relationship-building, and problem-solving skills developed through fast-paced service environments and coaching roles. Proven ability to manage multiple priorities, analyze situations quickly, and maintain a high level of accountability. Brings a team-oriented mindset, strong work ethic, and commitment to delivering exceptional client experiences while supporting operational and financial goals.
Overview
7
7
years of professional experience
Work History
Volleyball Coach
Advancement Academy
Lewis Center, OH
11.2025 - Current
- Crafted and applied targeted practice plans focused on skill development and maximizing team performance outcomes.
- Engaged with coaching staff to cultivate a supportive training environment that encourages collaboration and teamwork.
- Orchestrated regular team meetings focused on strategy development, goal alignment, and performance evaluation.
- Facilitated open communication and built trust among team members by fostering positive relationships with players.
- Implemented strategies to encourage a culture of growth, accountability, and sportsmanship within the team.
Server
Cooper’s Hawk Winery & Restaurant
Columbus, OH
11.2025 - Current
- Facilitated exceptional dining experiences by providing attentive and responsive customer service.
- Guided guests in choosing menu items and wine pairings to enhance overall satisfaction.
- Directed processes for maintaining order accuracy and facilitating prompt delivery to support customer satisfaction.
- Coordinated with kitchen staff to ensure accurate fulfillment of special requests and dietary needs.
- Managed efficient transaction processing through point-of-sale system, enhancing billing accuracy.
College Athlete
Indiana Tech Men’s Volleyball
Fort Wayne, IN
08.2019 - 05.2024
- Conducted analysis of competitor tactics to refine personal game strategies and achieve better results.
- Exhibited resilience and flexibility in response to evolving competition schedules and environments to ensure seamless operations.
- Championed team cohesion and morale as captain, driving motivation and collaboration among members.
- Enhanced team performance through unwavering commitment to achieving and exceeding individual objectives.
- Pursued excellence by consistently establishing and surpassing personal performance benchmarks.
Intern
WBOI Radio
Fort Wayne, IN
08.2023 - 12.2023
- Oversaw production processes for daily news segments, guaranteeing prompt delivery and precision in content.
- Executed audio equipment operation and software editing to improve overall sound quality and presentation of pre-recorded shows.
- Spearheaded team brainstorming initiatives to enhance creativity and drive innovative programming content.
- Observed and analyzed radio operations and audience interaction methods employed by veteran staff to refine operational skills.
- Engaged in practical training across multiple software platforms, significantly broadening technical capabilities.
Server
Outback Steakhouse
Fort Wayne, IN
11.2022 - 2025
- Delivered comprehensive training sessions to new staff, emphasizing restaurant standards and industry best practices.
- Established lasting connections with regular clientele by providing attentive and personalized service.
- Implemented effective upselling strategies and maintained extensive knowledge of menu offerings to maximize revenue opportunities.
- Facilitated a superior dining experience by ensuring timely and attentive service to all guests.
- Monitored cash handling procedures and executed transactions efficiently, supporting financial accuracy in restaurant operations.
- Demonstrated passion for customer service and implemented strategies to elevate service quality, resulting in increased referrals and foot traffic.
Education
Bachelor of Arts - Communications/Sports Media
Indiana Institute of Technology
Fort Wayne, IN05.2024
Skills
Client Service & Relationship Management
Communication & Interpersonal Skills
Leadership & Team Development
Time Management & Organization
Problem Solving & Decision Making
Cash Handling & Transaction Accuracy
Conflict Resolution
Adaptability in Fast-Paced Environments
Timeline
Volleyball Coach
Advancement Academy
11.2025 - Current
Server
Cooper’s Hawk Winery & Restaurant
11.2025 - Current
Intern
WBOI Radio
08.2023 - 12.2023
Server
Outback Steakhouse
11.2022 - 2025
College Athlete
Indiana Tech Men’s Volleyball
08.2019 - 05.2024
Bachelor of Arts - Communications/Sports Media
Indiana Institute of Technology