Raelee Ramirez
Oceanside,CA
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Hairstylist
Self-employeed
06.2023 - Current
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge
- Answered incoming calls and recorded accurate messages.
- Checked stock to determine inventory levels and maintain salon supply products
- Scheduled client appointments.
- Responded to customer inquiries by phone, email and in person.
- Created marketing strategies to increase clientele and expand the business.
- Ordered supplies and equipment needed for daily operations.
- Provided exceptional customer service to ensure repeat business.
Special Needs Caregiver
Downstown Inc
09.2020 - Current
- Assisted clients with personal hygiene, bathing, grooming and dressing.
- Promoted language development skills through reading and storytelling.
- Followed sanitation protocols
- Established direct lines of communication with clients utilizing creative methods to encourage comfort and productivity.
- Developed rapport to create safe and trusting environment for care.
- Redirected poor behavior using positive reinforcement.
Server
Sky Cafe
11.2014 - 07.2018
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Adhered to health department regulations concerning sanitation standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
Education
No Degree - Cosmetology
Bellus Academy
Poway, CA01.2023
Skills
- Coordination skills
- Problem resolution
- Communication
- Supervision
- Creativity and Originality
- Attentive to People
- Social Perceptiveness
- Time Management
- Supportive Personality
Timeline
Hairstylist
Self-employeed
06.2023 - Current
Special Needs Caregiver
Downstown Inc
09.2020 - Current
Server
Sky Cafe
11.2014 - 07.2018
No Degree - Cosmetology
Bellus Academy
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