Raeleigh Raines
Alton,Iowa
Summary
Dynamic professional with a proven track record in team leadership and time management, demonstrated at Scooters as a Shift Lead. Skilled in fostering customer satisfaction and streamlining operations, with a flair for creating positive environments. Excels in decision-making and maintaining cleanliness, order, driving efficiency and team collaboration.
Overview
4
4
years of professional experience
Work History
Barista/Baker
Caseys Bakery
11.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
President and Social Media Manager of DU Crew
Dordt Universty
08.2024 - Current
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Represented organization at industry conferences and events.
Shift Lead
Scooters
08.2023 - 11.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
In-Home Nanny
Maggie Greving
05.2024 - 08.2024
- Monitored children's play activities to verify safety.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
Certified Nursing Assistant
Orange City Area Health
12.2020 - 12.2022
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Education
Bachelor of Science - Business Marketing
Dordt University
Sioux Center, IA05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Team leadership
- Adaptive and creative
- Decision-making
- Sales expertise
- Product displays
- Orderly and scheduled
- Ambitious
Timeline
Barista/Baker
Caseys Bakery
11.2024 - Current
President and Social Media Manager of DU Crew
Dordt Universty
08.2024 - Current
In-Home Nanny
Maggie Greving
05.2024 - 08.2024
Shift Lead
Scooters
08.2023 - 11.2024
Certified Nursing Assistant
Orange City Area Health
12.2020 - 12.2022
Bachelor of Science - Business Marketing
Dordt University
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