Raelene Quintana

• Greeted customers, answered questions and recommended specials to increase profits.

• Provided excellent customer service to ensure satisfaction.

• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

• Verified that customers were legal age to purchase alcohol

• Checked food before serving it to customers.

• Delivered food orders promptly and courteously.

• Displayed enthusiasm and knowledge about restaurant's menu and products.

• Operated POS terminals to input orders, split bills and calculate totals

• Maintain drinks and other supplies guests might need for table.

• Pre-buss my tables, therefore it'll be easier to flip.

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or taking the correct order.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Stocked shelves with merchandise when needed.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Conducted price checks for special orders or discounts as requested by customers.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
• Performed other duties as assigned by management.
• Operated cash register or POS system to receive payment by cash, check and credit card.

• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Prepared drinks according to standard recipes.
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Greeted customers, answered questions and recommended specials to increase profits.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Operated POS terminals to input orders, split bills and calculate totals.
• Provided exceptional service to high volume of daily customers.
• Stayed informed about daily specials, new menu items, promotions.
• Upheld high standards of sanitation in accordance with health department regulations.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Performed opening and closing duties such as setting up the dining area, restocking supplies..
• Maintained records of transactions made during shift as required by law or company policy.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Addressed complaints to kitchen staff and served replacement items.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Served food and beverages to patrons and confirmed complete orders.
• Set up tables in between patrons to reduce wait times.