Raeley Masters
Lawrence,KS
Summary
Dynamic professional with extensive experience in customer service and shift leadership at Wendy's. Proven ability to train staff effectively while maintaining high safety standards. Skilled in cash handling and product knowledge, consistently delivering exceptional service and fostering client relationships. Energetic and tech-savvy, dedicated to enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
Wendy's
Lawrence, Kansas
08.2024 - 03.2025
- Trained new employees on company policies, procedures, and job responsibilities.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Enforced safety standards throughout the store including proper use of equipment.
Esthetician
Massage Envy
Lawrence, KS
02.2024 - 08.2024
- Attended continuing education courses related to esthetics industry advancements.
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
Crew Member
Wendy's
Lawrence, Kansas
09.2019 - 11.2022
- Checked expiration dates on all products before serving them to customers.
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
Education
Associate of Arts - Business
Johnson County Community College
Overland Park, KS05-2026
License - Esthetics
Mitsu Sato Hair Academy
Overland Park, KS01-2024
Skills
- Effective communication
- Customer service
- Product knowledge
- Tech-Savvy
- Shift leadership
- Cash handling
- Verbal and written communication
- Energetic and enthusiastic
Affiliations
- I like to read and dance
Certification
- I have certifications as an esthetician and I have my license.
Timeline
Shift Manager
Wendy's
08.2024 - 03.2025
Esthetician
Massage Envy
02.2024 - 08.2024
Crew Member
Wendy's
09.2019 - 11.2022
Associate of Arts - Business
Johnson County Community College
License - Esthetics
Mitsu Sato Hair Academy