Summary
Overview
Work History
Education
Skills
References
Timeline
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Raelynn Anaya Nunez

Arvada,CO

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

10
10
years of professional experience

Work History

Shift Lead

Hunter Bay Coffee Roasters
Arvada, CO
10.2022 - Current
  • Assisted customers by taking drink orders and offering personalized recommendations according to their flavor preferences.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Enthusiastically engaged customers during busy periods to keep the mood light and fun.
  • Managed end-of-day cash counts.
  • Ensured that staff was properly trained on all aspects of their job duties, including safety protocols.

Retail Associate

Tory Burch
Denver, CO
11.2020 - 01.2025
  • Provided exceptional assistance to customers in selecting merchandise, finding accessories, and completing purchases, ensuring a seamless shopping experience.
  • Delivered prompt and informative responses to customer inquiries regarding product availability, shipping details, and order status updates.
  • Managed incoming calls with professionalism, offering comprehensive store, product, and service information to callers.
  • Prepared shipments meticulously for postage, ensuring careful packing, sealing, and accurate labeling of materials.
  • Monitored inventory usage diligently, documented discrepancies, and maintained accurate stock counts to support efficient operations.

Assistant Manager

Petco
Harker, TX
03.2018 - 08.2020
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Managed special store projects to improve store-wide processes and operations.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.

Sales Associate

Victoria Secret
Killeen, TX
05.2017 - 01.2018
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Maintained current store, product and promotional knowledge to drive consistent sales.

Retail Associate

TJ Maxx
Superior, CO
03.2015 - 01.2017
  • Greeted and assisted customers in locating items and completing purchases.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Met or exceeded upselling, credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Answered telephones and greeted customers to assist, answer questions and direct.

Education

High School Diploma -

Arvada High School
Arvada, CO
05.2016

Skills

  • Bilingual Spanish and English
  • Recordkeeping and Documentation
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Reliable and Punctual
  • POS Systems and Ordering Platforms

References

Available upon request.

Timeline

Shift Lead

Hunter Bay Coffee Roasters
10.2022 - Current

Retail Associate

Tory Burch
11.2020 - 01.2025

Assistant Manager

Petco
03.2018 - 08.2020

Sales Associate

Victoria Secret
05.2017 - 01.2018

Retail Associate

TJ Maxx
03.2015 - 01.2017

High School Diploma -

Arvada High School

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Raelynn Anaya Nunez