Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raelynn Wagner

West Des Moines

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Mobile Detailer

UHL Extreme Detailing
12.2024 - 07.2025
  • Performed thorough cleaning and detailing of vehicles using industry-standard tools and products.
  • Adhered to safety protocols while handling chemicals and equipment during mobile detailing services.
  • Communicated effectively with clients to understand specific detailing needs and preferences.
  • Maintained organized work environment by managing supplies and ensuring equipment readiness for each job.


Customer Service Advocate

Iowa Total Care
04.2022 - 11.2024
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in managing customer accounts, ensuring accurate information and timely updates.
  • Collaborated with team members to streamline processes for improved customer satisfaction.
  • Trained on company policies and procedures to provide informed support to customers.
  • Conducted follow-up calls to ensure resolution of issues and enhance customer experience.
  • Adapted quickly to changing situations, demonstrating flexibility in handling diverse customer needs.

Online Personal Shopper

Hy Vee (West Lakes West Des Moines)
09.2020 - 04.2022
  • Curated personalized shopping experiences based on client preferences and needs.
  • Collaborated with vendors to ensure timely delivery of products and services.
  • Analyzed customer feedback to refine selection processes and enhance satisfaction.
  • Managed inventory levels, ensuring availability of popular items for clients.

Education

High School Diploma -

West Bend Mallard High
West Bend
05-2005

Skills

  • Im always prompt
  • I never miss work
  • Im very friendly on phone/in person and work very well with a team
  • Im a rule follower
  • Im a quick study
  • Very much a morning person

Timeline

Mobile Detailer

UHL Extreme Detailing
12.2024 - 07.2025

Customer Service Advocate

Iowa Total Care
04.2022 - 11.2024

Online Personal Shopper

Hy Vee (West Lakes West Des Moines)
09.2020 - 04.2022

High School Diploma -

West Bend Mallard High

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