Rae Lynn Flanigan
Dallas
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
24
24
years of professional experience
Work History
Human Resources Manager
The Salvation Army-Adult Rehabilitation Center
Dallas, Texas
12.2007 - Current
- Lead HR operations for administrative offices and seven retail locations, serving as primary HR business partner to leadership teams
- Develop, implement, and communicate HR policies and procedures to ensure compliance and operational consistency
- Manage full-cycle recruiting across multiple locations, improving staffing efficiency and candidate quality
- Administer comprehensive benefits programs including health, workers’ compensation, and open enrollment processes
- Act as liaison with Territorial Headquarters for insurance and pension-related matters
- Oversee FMLA and leave of absence administration, ensuring accurate documentation and compliance
- Partner with leadership to create job descriptions and maintain organizational structure clarity
- Provide coaching, training, and guidance to managers on employee relations and performance management
- Conduct internal investigations and recommend appropriate corrective actions
- Ensure compliance with FLSA by reviewing exemption classifications
- Contribute to development of compensation structures and pay practices
- Coordinate community service programs and organizational initiatives
- Monitor performance review processes to ensure timely completion and consistency
- Audit HR documentation including hires, terminations, and compensation changes for policy compliance
Reservations/Customer Service
American Airlines
Fort Worth, TX
10.2011 - Current
- Deliver high-quality customer service by resolving travel-related inquiries and concerns
- Utilize consultative sales techniques to promote services and enhance customer satisfaction
- Maintain strong communication and problem-solving skills in a fast-paced environment
Human Resources Representative-Recruiting
Essilor of America
Dallas, Texas
09.2004 - 09.2007
Human Resources Representative-Generalist
Essilor of America
Dallas, Texas
09.2004 - 09.2007
HR Coordinator
City of Keller
Keller, Texas
02.2002 - 09.2004
Education
BBA - Organizational Behavior/Human Resources
University of North Texas
Denton, TexasSkills
- Attention to detail
- Critical thinking
- Calm under pressure
- Decision-making
- Problem resolution
- Computer skills
- Friendly, positive attitude
- Dependable and responsible
- Multitasking Abilities
- Problem-solving
- Teamwork and collaboration
Technical Skills
Vurve / ProHire ATS
Paycom
Dayforce
Microsoft Office Suite
Outlook
Timeline
Reservations/Customer Service
American Airlines
10.2011 - Current
Human Resources Manager
The Salvation Army-Adult Rehabilitation Center
12.2007 - Current
Human Resources Representative-Recruiting
Essilor of America
09.2004 - 09.2007
Human Resources Representative-Generalist
Essilor of America
09.2004 - 09.2007
HR Coordinator
City of Keller
02.2002 - 09.2004
BBA - Organizational Behavior/Human Resources
University of North Texas