RaeMisha Clifton
Long Beach,CA
Summary
To accept a challenging position where positive work ethics, motivational skills and work experience will benefit employer and provide with career potential and upward mobility. Dedicated Administrative Professional Receptionist with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Office Assistant
Reliable Appliance Service
2013.09 - 2018.10
- Schedule Appointments with Clients, Handel Client issues, maintains a smooth and running office, clerical duties, Office Schedules, Coordinates meetings and Office Visits, control and organize files and Monitor Business phone calls.
Office Assistant
Primerica
2010.10 - 2013.03
- Working the front desk, answering phones, screening and forward calls, providing information, taking messages and scheduling appointments, greet persons, determined nature and purpose of visit
- Received, sorted, processed and delivered mail, directed customers to specific destinations, resolved complaints from customers.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
DPSS (Seasonal)
Riverside Community College
2009.06 - 2009.10
- Communicate with Deaf & Blind applicants to obtain additional information to resolve discrepancies in the applications and declarations by telephone, correspondence, or personal interviews
- Operate data entry device, compare data with source documents, compile, sort and verify the accuracy of data, locate and correct data entry errors, examine documents for completeness, Maintain records, reports, or files, organize scanner, perform typing or data entry for extended duration, use computers to enter, access or retrieve data, use word processing or desktop publishing software, answering phones, working the front desk.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
Crew Member
Mc Donald’s Corporation
2007.06 - 2008.08
- Customer Service, received the customers pleasantly, took their orders, communicated orders to kitchen staff, served orders and prepared bills, adhered to the quality and work standards of the chain, maintained the equipment such as oven and grill in proper condition, maintained cleanliness in the work stations and assisted the other staff in taking orders.
- Cross Trained to handle multiple roles as a Cashier, Cook, Drive Through Attendant.
- Assistant Manager Role to over see new Hires and Training.
Education
Associate of Science - Medical Billing Coding
American Career College
Ontario12.2014
Skills
- Customer Service
- Event Preparation
- Administrative Support
- Social Media Knowledge
- Critical Thinking
- Team Oriented
- Problem Solver and Resolutions
Training
ABC, Pharmacy Front Office/Billing, Billing, Collections, Insurance Verification, Process Electronic Claims, Distribute Medications, Authorizations, Collected Patient Co-Pays, Claim Reversal with Insurance, Refills, Refill Requests to PCP, Answer Customer Questions, Phones (6-lines), Cashier, Cash Handling
References
References may be provided upon request.
Timeline
Office Assistant
Reliable Appliance Service
2013.09 - 2018.10
Office Assistant
Primerica
2010.10 - 2013.03
DPSS (Seasonal)
Riverside Community College
2009.06 - 2009.10
Crew Member
Mc Donald’s Corporation
2007.06 - 2008.08
Associate of Science - Medical Billing Coding
American Career College
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