Summary
Overview
Work History
Education
Skills
Timeline
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Raenette Rodriguez

San Antonio,TX

Summary

Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Property Manager

Apartment Management Consultants
Cottonwood Heights, Utah
04.2022 - Current
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Managed and oversaw operations, maintenance and administration of properties.

Assistant Property Manager

Arnold Grounds
Grapevine, Texas
02.2018 - 04.2022
  • Ensured compliance with local laws and regulations related to property management.
  • Interacted with potential renters during showings providing information about the property features.
  • Participated in community events promoting the rental properties available at the location.
  • Handled resident complaints and expedited maintenance requests.
  • Initiated eviction proceedings when necessary according to state law guidelines.
  • Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Updated tenant and unit information to keep current in housing database.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.

Leasing Consultant

The Lynd Group
San Antonio, Texas
01.2016 - 04.2022
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Built brand loyalty by delivering stellar leasing experience to residents.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Processed transfer requests from existing tenants who wished to move within the same building or complex.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Contacted and followed up with tenants on renewal notices.
  • Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Conducted background checks on applicants.

Porter

The Lynd Group
San Antonio, TX
01.2016 - 03.2022
  • Cleaned common areas following established schedules and prescribed methods.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Moved furniture and other heavy objects as needed throughout the facility.
  • Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
  • Cleaned and maintained the maintenance shop, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
  • Removed leaves and debris from driveway, sidewalks and other areas as directed by management.
  • Maintained a safe work environment by adhering to all safety protocols.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Assisted in setting up displays for special events or promotions.

Education

Some College (No Degree) - Pharmacy

University of Texas Pan-
Edinburg, TX

Associate of Applied Science - Pharmacy

San Antonio College
San Antonio, TX

Skills

  • Property management
  • Budget management
  • Vendor coordination
  • Lease administration
  • Conflict resolution
  • Maintenance oversight
  • Team leadership
  • Communication skills
  • Customer service
  • Problem solving
  • Financial budgeting and reporting
  • Compliance monitoring

Timeline

Property Manager

Apartment Management Consultants
04.2022 - Current

Assistant Property Manager

Arnold Grounds
02.2018 - 04.2022

Leasing Consultant

The Lynd Group
01.2016 - 04.2022

Porter

The Lynd Group
01.2016 - 03.2022

Some College (No Degree) - Pharmacy

University of Texas Pan-

Associate of Applied Science - Pharmacy

San Antonio College

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Raenette Rodriguez