Raevaun Arnum
Orlando,FL
Summary
Results-oriented Graphic Artist successful at applying technical skills to create art that informs and engages customers. Clear communicator and collaborative team player with an eye for detail and skill in customer relations.
Overview
10
10
years of professional experience
Work History
Administrative Supervisor/Marketing Graphic Designer
ADVANCED PEST RELATED SERVICES
01.2019 - Current
- Managed approximately 50 incoming calls and emails per day.
- Schedule service requests for pest control, lawn, and termite services
- Optimize service routes for each technician
- Create invoices and billing documents for partner companies and customers
- Create state documentation for builder termite treatments
- Assist other employees with any IT related questions for the company computers, software, and other office equipment
- Lead setup of new office equipment computers, software, printers, and IP phones.
- Created digital image files for use in digital and traditional printing methods.
- Designed creative digital displays used in online advertising for the company.
- Attracted and built a working partnership with D.R. Horton for pre-construction termite treatments through networking and digital marketing.
- Updated the Advanced Pest Related Services branding to encourage more consumer engagement.
Customer Loyalty Team Member
OAKLEY SIGNS & GRAPHICS, LLC
11.2016 - 11.2018
- Provide adequate coverage during high volume calling periods ranging around 100+ calls daily
- Worked different stations to provide optimal coverage and meet production goals.
- Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assist customers with navigating the company webpage, and troubleshooting all site related issues.
- Discuss potential custom sign design concepts with new and current customers.
Financial Services Associate/Assistant Leader
AMSCOT FINANCIAL
10.2015 - 11.2016
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have enough funds
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts
- Balance currency, coins, and checks in cash drawers at the ends of shifts, and calculate daily transactions using computers, calculators, or adding machines
- Count currency, coins, and checks received, by hand or using a currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank
- Resolve problems or discrepancies concerning customers' accounts
- Provide Notary Public services.
- Caught a total of 150 counterfeit bills and checks in the span of one month, to decrease profit loss.
Electronics Sales Floor Team Member
TARGET
07.2013 - 10.2015
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Education
Associates Degree - Computer Programming & Analysis
SEMINOLE STATE COLLEGE
ALTAMONTE SPRINGS, FL05.2025
Technical Certification - 3-D Animation Technology with Business Applications
ORANGE TECHNICAL COLLEGE
ORLANDO, FL06.2014
Skills
- Mastery of Microsoft 365 Suite
- Corporate Branding
- Graphic Design
- PC and Mac Platforms
- Mastery of Adobe Creative Suite
- HTML and CSS Knowledge
- Social Media Design
- Design Thinking
- Attention to Detail
- Client Relations
- Complex Problem-Solving
- Digital Design
References
References available upon request
Timeline
Administrative Supervisor/Marketing Graphic Designer
ADVANCED PEST RELATED SERVICES
01.2019 - Current
Customer Loyalty Team Member
OAKLEY SIGNS & GRAPHICS, LLC
11.2016 - 11.2018
Financial Services Associate/Assistant Leader
AMSCOT FINANCIAL
10.2015 - 11.2016
Electronics Sales Floor Team Member
TARGET
07.2013 - 10.2015
Associates Degree - Computer Programming & Analysis
SEMINOLE STATE COLLEGE
Technical Certification - 3-D Animation Technology with Business Applications
ORANGE TECHNICAL COLLEGE
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