Brad Craft
Cheyenne,WY
Summary
Proven Store Manager with a track record of bettering customer satisfaction at Cool River, experienced in customer service and cash management. Excelled in problem-solving skills and creating strong customer relations, significantly contributing to store operations. Demonstrates exceptional multitasking and organizational abilities, ensuring efficient and safe work environments across all roles.
Overview
7
7
years of professional experience
Work History
Store Manager
Cool River
02.2017 - 12.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clients.
- Interacted well with customers to build connections and strong relationships.
- Managed inventory, cash, and store opening and closing procedures.
Customer Service Cashier
Uncle Charlie's
05.2016 - 01.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Seasonal Loader and Driver Assistant
UPS
10.2013 - 01.2014
- Checked accuracy of product packaging and labeling, fixing any issues.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Contributed to overall warehouse operations by assisting with various tasks as needed.
Education
High School Diploma -
Cody High School
Cody, WY05-2013
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Store operations
- Friendly and positive
- Cash management
Timeline
Store Manager
Cool River
02.2017 - 12.2020
Customer Service Cashier
Uncle Charlie's
05.2016 - 01.2017
Seasonal Loader and Driver Assistant
UPS
10.2013 - 01.2014
High School Diploma -
Cody High School
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