Rafael Aldama
Bedford,TX
Summary
Driven and customer-focused professional with experience at Kroger's Grocery, excelling in customer service and cash handling accuracy. Demonstrated strong work ethic and positive attitude, enhancing shopping environments and customer satisfaction. Skilled in efficient merchandise handling and maintaining balanced cash drawers, contributing to operational excellence.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Kroger's Grocery
08.2023 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Cashier
Krogers Grocery Store
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Trinity High School
Euless, TX05.2024
Skills
- Positive Attitude
- Strong Work Ethic
- Customer Service
- Outgoing and Friendly
- Patience and Tolerance
- Cart returns
Timeline
Courtesy Clerk
Kroger's Grocery
08.2023 - Current
Cashier
Krogers Grocery Store
08.2023 - Current
High School Diploma -
Trinity High School
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