Rafael Briviezcas
Charlotte,NC
Summary
Results-driven Maintenance Supervisor with a track record of efficiently managing operations for multiple properties. Successfully led teams to achieve consistent budget surpluses and implement preventative maintenance strategies, preserving property value and enhancing resident experiences. Expertise in team collaboration and vendor relations supports operational excellence.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Service Manager
Mid-America Apartments
Charlotte, NC
05.2024 - Current
- Successfully manage operations for three hundred forty-four apartment units, maintaining a budget surplus every quarter.
- Lead a team of two technicians to ensure high-quality maintenance and efficient, timely unit turns.
- Proactively oversee preventative maintenance programs to reduce long-term costs and preserve property value.
- Serve as the primary liaison for vendor relations and coordinate repairs efficiently.
- Manage communication between the maintenance and leasing offices to keep residents informed of work progress.
Maintenance Supervisor
Asset Living
Charlotte, NC
01.2023 - 02.2024
- Led maintenance team of 6 employees to achieve high operational standards.
- Developed and implemented preventive maintenance procedures to minimize downtime.
- Inspected and troubleshot equipment and systems to identify issues promptly.
- Coordinated installation, repair, and replacement of parts and equipment efficiently.
- Procured necessary parts and supplies to support maintenance operations effectively.
- Documented all maintenance activities to ensure compliance and improve tracking.
- Trained and mentored new maintenance staff to build a skilled and effective team.
Assistant Maintenance Supervisor
American Landmark
Charlotte, NC
01.2021 - 01.2023
- Assisted in supervising daily maintenance duties, ensuring efficient operations and compliance with maintenance standards.
- Troubleshot, repaired, and replaced water heaters.
- Executed plumbing repairs within ceilings, effectively resolving leaks and preventing water damage.
- Upgraded appliances throughout property, enhancing tenant satisfaction and modernizing units.
- Adhered to procedures for chemical cleaners and additives in community pools.
Maintenance Technician
Tribute Properties
Charlotte, NC
01.2019 - 01.2021
- Executed necessary repairs, including electrical, plumbing, and HVAC, to ensure tenant satisfaction.
- Assisted with move-in preparation by inspecting, replacing, and repairing kitchen and bathroom fixtures.
- Shadowed supervisor to develop strategic plans for operational efficiency and quality care.
- Completed daily tasks within property to uphold company standards.
Skills
- Preventive maintenance
- Troubleshooting and repair
- Parts replacement and installation
- Inventory management
- Vendor management
- Vendor communication
- Team management and supervision
- Attention to detail
- Effective communication
Languages
English
Professional
Spanish
Professional
Certification
- EPA Universal Certification
- CPO Certification
Timeline
Service Manager
Mid-America Apartments
05.2024 - Current
Maintenance Supervisor
Asset Living
01.2023 - 02.2024
Assistant Maintenance Supervisor
American Landmark
01.2021 - 01.2023
Maintenance Technician
Tribute Properties
01.2019 - 01.2021