Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Chung

Overland Park,KS

Summary

Brand Operations Specialist at a Fortune 500 Energy Company and founder of the Between Two Forks. With nearly a decade of experience in both roles, I have a balanced skill set of operations and project management in a corporate setting as well as being a creative self-starter that is extremely passionate about kitchen knives and gear.

Overview

10
10
years of professional experience

Work History

Founder

Between Two Forks
06.2015 - Current
  • Brand building by being audience focused and listening to what the end user wants.
  • Prioritize audience and building a positive community by focusing on consistent positive engagement.
  • Partnership and network management by cultivating relationships with brands and businesses.
  • Collaborate with numerous brands for recipe and product development.
  • Built a reputation as a trusted kitchen gear reviewer, specifically kitchen knives, by having a keen eye for detail, honesty and transparency.
  • Worked with small forges to prototype, test and create original products, specifically kitchen knives.
  • Hired by KitchenAid/Red Venture to be the host advertising their new dishwasher.
  • Hired by Gordon Ramsay Steakhouse in Kansas City, MO to film and photograph their food and restaurant for advertising purposes three times.
  • Hired by Cangshan Cutlery as a contractor for food photography, videography and promotional work.
  • Created one of the top Misen knife review videos on Youtube.

Operations Specialist

World Kinect Energy Services
02.2017 - Current
  • Oversee brand image compliance for numerous internationally recognized fuel franchises for 3,000 stores.
  • Solely created process to efficiently track the analytics of brand compliance performances for 3,000 active gas stations nationwide.
  • Daily engagement/collaboration with our sales team and customer experience team to ensure our customers' needs are met.
  • Oversee branded co-op programs to maximize company bottom-line as well as creating more opportunities for our sales team and customers.
  • Manage image projects to ensure efficient completion by coordinating between our suppliers, contractors and sales team.

Education

Master of Science - Finance

University of Missouri-Kansas City
Kansas City
10-2014

Skills

  • Quantitative skills
  • Human relations
  • Operational efficiency
  • Cross-functional communication
  • Project management
  • Brand messaging
  • Concept pitching
  • Design
  • Deadline oriented
  • Customer relationship management (CRM)
  • Solutions driven
  • Market research
  • Audience engagement
  • Competitor analysis

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual

Timeline

Operations Specialist

World Kinect Energy Services
02.2017 - Current

Founder

Between Two Forks
06.2015 - Current

Master of Science - Finance

University of Missouri-Kansas City

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