Rafael De La Torre
Pearland
Summary
Positive and hardworking individual who prioritizes professionalism and organization. Possesses above average computer skills and is exceptional in critical thinking and problem solving. Always willing and quick to learn new systems and procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tire and Battery Technician/Sales Associate
Sam's Club
04.2022 - Current
- Collaborated with team members to streamline tire and battery replacement processes, optimizing task distribution and ensuring a high level of efficiency
- Assisted in inventory management of relevant merchandise, guaranteeing sufficient stock fulfillment and maximum organization
- Completed sales while simultaneously prioritizing customer satisfaction and increasing revenue
- Trained new technicians on all procedures and protocols involving installation services as well as sales etiquette
- Handled incoming deliveries and appropriately reported and corrected any discrepancies in received item stock, establishing a strong relationship between vendor and supplier
- Answered phone calls related to sales and/or customers' questions and concerns
- Resolved various store issues and dilemmas pertaining to customer service and/or business transactions, appropriately applying conflict resolution and problem solving skills where necessary
Education
High School Diploma -
Robert Turner College And Career High School
Pearland, TX06-2018
Skills
- Intermediate computer operation
- Verbal and written communication
- Problem resolution
- Microsoft suite (Word, Excel, etc)
Accomplishments
Completed college courses in Adobe Photoshop, Illustrator, After Effects, Animate, and Cinema 4D
Certification
Certified in Adobe Photoshop, Premier, Illustrator, and Animate, and After Effects
Timeline
Tire and Battery Technician/Sales Associate
Sam's Club
04.2022 - Current
High School Diploma -
Robert Turner College And Career High School
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