Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rafael Del Pilar

Branch Manager
Coral Springs,FL - Florida

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Senior Branch Manager with over 5 years of progressive experience improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include financial administration, team leadership and Costumer service. Highly detail-oriented and professional Branch Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Innovative Branch Manager successfully building customer relationships in Swimming Pool Industry. Strong multi-tasker and project coordinator delivers desired results due to unwavering focus and outstanding work ethic. In-depth knowledge of credit offerings and financial services. Enthusiastic Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of any task and motivated to learn, grow and excel.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Branch Manager

Proline Distributors
Davie, United States
08.2014 - Current
  • Boosted sales and customer loyalty through incentive programs.
  • Maintained friendly and professional customer interactions.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Resolved various issues impacting sales management and business operations.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Education

Associate of Science - Criminalistics And Criminal Science

Everest University
Pompano Beach
01.2008 - 01.2012

Skills

Cash handling expertise

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Accomplishments

  • Repeatedly received recognition from superiors for excellence in service.
  • Improved employee satisfaction and reduced turnover 80%.
  • Supervised team of 10 staff members.

Certification

Forklift

Timeline

Forklift

10-2022

Branch Manager

Proline Distributors
08.2014 - Current

Associate of Science - Criminalistics And Criminal Science

Everest University
01.2008 - 01.2012
Rafael Del PilarBranch Manager