Rafael Enamorado
Beverly,MA
Summary
Dynamic retail professional with a proven track record of driving sales and enhancing customer experiences. Recognized for exceptional teamwork and the ability to thrive in fast paced, and/or highly personal evolving retail environments. Possesses assimilating deep product knowledge and strong active listening skills, consistently ensuring high levels of customer satisfaction and fostering loyalty. Committed to leveraging expertise to contribute positively to team success and enhance overall store performance and customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Development Receptionist
Massachusetts College of Art and Design
10.2023 - Current
- Aids in the navigation and scheduling of appointments with various offices around school campus. Provides assistance setting up seasonal events and organizing student aid opportunities throughout. Organizes and conducts all front desk duties making sure the office is presentable and functional for use throughout the day.
Retail Sales Associate (Seasonal)
Artist And Craftsmen Supply
06.2023 - 08.2023
- Greeted and assisted customers seeking insight on different art mediums and supplies while maintaining a clean, functional, and efficient shopping experience for everyone to partake in. Also provided assistance with the building of College Kits and supplies for students who requested them and provided ideas and assistance with everyday store front operations and routines.
Retail Sales Associate
Vans
09.2021 - 04.2023
- Assisted in the sales of the “Vans” merchandise for over 2 years by providing direct customer assistance, encouraging customers to buy product by pitching shoes, rewards, and clothing tailored to the customers needs and wants, and ensuring an experience worthy of a returning customer. Also aided in the shipment process and restock of all products in the store as well as frequently performed all opening and closing duties throughout each business week.
Education
Other - Fashion Design
Massachusetts College of Art And Design
621 Huntington Avenue09.2025
High School - Electrical
Northeast Metropolitan Regional Vocational High School
Wakefield, MA06.2022
Skills
- Very experienced in the customer service industry and providing a world class experience to every customer
- Cleanliness and cleaning experience
- Intermediate level understanding of Graphic Design processes, Tools, and programs
- Experienced Salesman in marketing, products, and rewards
- Experience in Garment Construction and Patternmaking
- Organization skills
- Time management
- Customer/Client relations
- Professional demeanor
- Service-oriented mindset
Certification
- OSHA Construction, Safety & Health – 10 Hrs (OSHA C10) 05/2020 To Present
- Hot Works Safety Certification
Timeline
Student Development Receptionist
Massachusetts College of Art and Design
10.2023 - Current
Retail Sales Associate (Seasonal)
Artist And Craftsmen Supply
06.2023 - 08.2023
Retail Sales Associate
Vans
09.2021 - 04.2023
Other - Fashion Design
Massachusetts College of Art And Design
High School - Electrical
Northeast Metropolitan Regional Vocational High School
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