Rafael Fernandez
Rochester
Work Preference
Summary
Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
23
23
years of professional experience
Work History
Specialist Applications Engineer
Harris Corporation: RF Communications Division
01.2019 - Current
- Experienced professional with proficient knowledge of job area and practical knowledge of project management. May manage projects or processes with general supervision. Communicates with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures. Recommends enhancements to systems and processes. Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
Field Engineer
Harris Corporation: RF Communications Division
01.2014 - 01.2019
- Subject matter expert with comprehensive knowledge of job area and in-depth knowledge of project management. Manages large, complex project initiatives of substantial importance to the organization with minimal oversight or direction. Communicates within and outside of the organization to explain and influence changes to practices, processes and approaches. Makes significant improvements in processes, systems, or products. Provides input into new products/processes and implements operational plans that have measurable impact on business or functional results.
Field Technician
Harris Corporation: RF Communications Division
01.2013 - 01.2014
- Responsible for validating operation, maintenance and upgrades for equipment used on demonstrations.
- Confirm that equipment pulled and allocated to demonstrations are operationally prepared.
- Maintain awareness of current firmware versions and capabilities for all equipment.
- Record and track equipment failures and processes them accordingly.
- Participate in new test procedures and documentation requirements.
Demo Department – Material Handler
Harris Corporation: RF Communications Division
01.2006 - 01.2013
- Responsible for allocating relevant equipment to demonstration plans.
- Worked closely with Sales, Program Management, Application Engineering and Systems Engineering to ensure all equipment is properly prepped and configured for each demonstration.
- Participated in planning phases of demonstrations in order to understand the full expectation of the customer and sales team.
- Coordinated with Marketing Communications team on all tradeshows, both domestic and international.
- Anticipated and focused on customer needs.
Parts Department Manager
Upstate Thermo King, Inc.
01.2003 - 01.2005
- Maintain inventory records.
- Responsible for material handling, environmental, health and safety procedures.
- Familiar with multi-bin and multiple inventory systems involve receiving, inventory, picking and cycle counting.
- Price, order, ship, receive and stock parts.
- Responsible for quality control and customer service.
Education
Associate of Applied Science - Liberal Arts
Monroe Community College
Rochester, NY06-2026
Skills
- Proficient in Spanish communication
- Proficient in Agile methodologies
- Yellow Belt certified
- Leadership in team initiatives
- Coordination of JLTV installations in Lithuania
- MAMBA X7 installation expertise
- Proficient in UAE ITACS
- AUSA
- Participation in Netherlands ROC initiatives 2022-2024
- Coordination of Belgium ROC visits
Accomplishments
- Achieved recognition through effectively helping various customers with pre and post sales opportunities.
Supported and collaborated multiple Domestic and International Programs at L3Harris.
- Mentored Jr staff members during their new hired process
- Supported Account Managers during pre sales demonstrations which resulted in various sales
Quote
Don’t fear failure. Not failure, but low aim, is the crime. In great attempts it is glorious even to fail.
Bruce Lee
Languages
English
Native or Bilingual
Certification
Lean Six Signa Yellow Belt Certification
Timeline
Specialist Applications Engineer
Harris Corporation: RF Communications Division
01.2019 - Current
Field Engineer
Harris Corporation: RF Communications Division
01.2014 - 01.2019
Field Technician
Harris Corporation: RF Communications Division
01.2013 - 01.2014
Demo Department – Material Handler
Harris Corporation: RF Communications Division
01.2006 - 01.2013
Parts Department Manager
Upstate Thermo King, Inc.
01.2003 - 01.2005
Associate of Applied Science - Liberal Arts
Monroe Community College