Rafael Gomez
Whittier,NC
Summary
Accomplished Welfare Fraud Investigator from the Department of Public Social Services, adept in financial fraud detection and maintaining confidentiality. Excelled in reducing fraudulent activity through innovative strategies, fostering strong external partnerships for enhanced case management, and leading to successful legal outcomes. Demonstrates exceptional data analysis skills and a commitment to ethical law enforcement practices.
Overview
17
17
years of professional experience
Work History
Welfare Fraud Investigator
Department of Public Social Services
10.2007 - Current
- Performed detailed background checks on individuals suspected of fraudulent activity to gather critical information needed for successful investigations.
- Provided exceptional customer service to clients affected by fraudulent activities, addressing their concerns while maintaining compliance with regulatory guidelines.
- Maintained a high level of confidentiality when handling sensitive information, protecting both company reputation and client privacy.
- Developed strong relationships with external partners, including banks, credit bureaus, and other relevant organizations for improved collaboration in combating fraud.
- Conducted prompt and thorough investigations on referred files.
- Identified potential risks by conducting thorough investigations and analyzing transaction patterns.
- Reduced fraudulent activity by implementing effective fraud detection strategies and tools.
- Testified in court for both civil and criminal cases, answering questions honestly and respectfully.
- Collaborated with law enforcement agencies to resolve complex fraud cases, leading to successful prosecution of offenders.
Education
Associates - Business Administration
California State University Long Beach
Long Beach, CASkills
- Financial Fraud
- Records Research
- Credit card fraud
- Mail fraud
- Criminal Investigations
- Law Enforcement
- Fraud Detection
- Transaction monitoring
- Case Management
- Data Analysis
- Transaction review
Timeline
Welfare Fraud Investigator
Department of Public Social Services
10.2007 - Current
Associates - Business Administration
California State University Long Beach